Python, JavaScript, HTML , SQL , C , Git and Github
Altar Oyenuga
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enjoys challenging tasks, motivated and goal driven.
Overview
9
9
years of professional experience
Work History
Specialist Clinician
The Catalyst Group
10.2018 - Current
- Supported over 50-100 individuals, to improve their quality of life.
- Established clear schedule for individuals to include day trips, school activities, pursuing their chosen activities
- Support and encourage people to make choices and life decisions in line with Mental Capacity Act requirements
- Work positively with colleagues, families and external organizations and professionals
- Keep accurate and up to date records.
- Collaborated with cross-functional teams to achieve project goals on time and within budget
- Conducted thorough research to identify trends and inform decision-making better care for the supported individual.
- Developed strong client relationships through consistent communication and attentive service
- Followed all company policies and procedures to deliver quality work
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs
Admin Officer
Brook Street
06.2023 - 10.2023
- Ensuring case files are decision-ready for casework, appeals or removal processes
- Tasks associated with intake/work flow
- Reviewing detention in line with published policy and guidance
- Providing written explanations for proposed decision
- Ensuring work is completed accurately and within agreed timescales
- Updating databases for each case.
- Completed range of administrative tasks such as case tracking, monitoring electronic in-boxes, issuing letters, responding to correspondence, and updating relevant databases and files
- CTC security clearance granted – Expiry 2028.
Senior Dealer Services Executive
ALD Automotive Ltd
03.2017 - 10.2018
- Handle customer enquiries and complaints through inbound calls and emails
- Provide support and comprehensive product knowledge to customers.
- Arrange for car leasing quotes for account managers and dealers.
- Identify opportunities to enhance internal processes which promote best practice and lead to overall team performance improvement and organisational efficiency
- Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide and excellent service to customers
- Provide written reports showing clear team progress and improvements.
Customer Service Representative
Diligenta PLC
09.2016 - 03.2017
- Provide a customer focused & proactive point of contact for Customers and Financial Advisors
- To strive for the aim of retaining existing business & maximising new business through the quality of bespoke Customer service provided & the development of effective client relationships
- Deliver excellent customer service to existing customers by efficiently & confidently managing inbound telephone calls by providing information from, or inputting data into, standard systems in a compliant manner.
Key Account Assistant
Nisbets PLC
02.2016 - 08.2016
- Place customer orders with accurate attention to detail on PO numbers, invoice address, contact and delivery information
- Produce quotations to customers’ requirements
- Liaise with a variety of suppliers to source special items that are not stocked via the catalogue or website
- Use product and brand knowledge to code lists of equipment for quotations or orders whilst adhering to the customer's requirements.
Sales and Customer Service Representative
Allianz Insurance PLC
01.2015 - 02.2016
- Understanding car insurance products and relating information currently to customers
- Meeting all sales targets monthly
- Use various customer service skills to deal with any customer queries.
- Organized and detail-oriented with a strong work ethic
- Demonstrated respect, friendliness and willingness to help wherever needed
- Managed time efficiently in order to complete all tasks within deadlines
Education
BSc (Honours) Open University
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BEng Staffordshire University
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St Brendan’s Sixth Form College
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Brislington Enterprise College
Skills
MS Office Packageundefined
Code First Girls Degree
February 2024 – June 2024, Basic Programming Principles, Foundations Of Data Management, Building End-To-Systems & Practise Sessions, Python Modules And Libraries, Complex Data Structures, Algorithm Design
Software Professional Courses
- Codewithmosh
- C++ Series
- Complete Python Mastery
- Ultimate JavaScript
- Complete SQL Mastery
References
References available on request.
Software
Timeline
Admin Officer
Brook Street
06.2023 - 10.2023
Specialist Clinician
The Catalyst Group
10.2018 - Current
Senior Dealer Services Executive
ALD Automotive Ltd
03.2017 - 10.2018
Customer Service Representative
Diligenta PLC
09.2016 - 03.2017
Key Account Assistant
Nisbets PLC
02.2016 - 08.2016
Sales and Customer Service Representative
Allianz Insurance PLC
01.2015 - 02.2016
BSc (Honours) Open University
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BEng Staffordshire University
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St Brendan’s Sixth Form College
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Brislington Enterprise College
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