Alphina Dimonekene

• Collaborated with engineers and designers to launch a humanitarian app, impacting 500+ users across war-affected regions.
• Reduced onboarding time by 20% through API-based facial recognition integration.
• Converted HTML/CSS components into React.js and integrated Firebase & Google Analytics, improving engagement tracking by 15%.
• Participated in Agile ceremonies, prioritised backlog items, wrote detailed product requirements, and maintained Jira/Confluence documentation.
• Developed training-style user support guides, reducing internal queries by 30%.

• Coordinated 40+ cross-functional governance meetings, enabling effective decisions during the UK smart meter rollout.
• Produced stakeholder-facing documentation, product specifications, and pre-read packs, bridging technical and legal requirements.
• Supported Agile delivery by contributing to backlog refinement, issue tracking, and iterative improvements; accelerated feature deployment by 10%.
• Delivered 50+ compliance reports on time, ensuring 100% adherence to regulatory deadlines.

• Managed a caseload of 25+ high-need clients, designing structured support plans with measurable outcomes in housing, education, and employment.
• Facilitated multi-agency collaboration with 10+ external partners, improving case resolution efficiency by 15%.
• Developed guides and resources to help stakeholders and service users understand complex legal and procedural processes.

Criminal Justice Practitioner | Young People’s Worker | Health & Wellbeing Practitioner | Rehabilitation Worker

• Delivered safeguarding, rehabilitation, and user-focused support services.
• Built strong stakeholder engagement, cross-functional collaboration, and communication skills in high-pressure environments.
• Developed documentation and facilitation skills applied in later product roles.