ALOY JOHNSON
Lewisham,City of London
Summary
Security professional specialising in gatehouse management and key control, showcasing great communication and meticulous attention to detail.
Personable and proactive, equipped with excellent problem-solving skills and adept in customer service and hospitality, ensuring seamless and welcoming experience for guests. Committed to delivering exceptional service and building lasting relationships.
Overview
9
9
years of professional experience
Work history
Security - Concierge
Bluelight Security Group
Croydon, Cambridgeshire
2019.09 - 2025.10
- Efficiently managed security access while greeting guests, ensuring a welcoming environment.
- Delivered excellent guest support by answering queries about the facilities and services.
- Conducted surveillance across multiple areas to uphold safety standards.
- Promptly reported incidents to supervisors or management for swift resolution.
- Maintained order by investigating disturbances whilst assessing individuals before entry.
- Handling incident reports effectively, resolving issues in a timely manner.
- Performed weekly fire alarm tests to ensure compliance with safety regulations.
- Facilitated smooth running of property by liaising with maintenance staff.
Security Guard - Events/Residential/Bid Ranger
Bluelight Security Group
2019.06 - Current
- Supporting day to day local business with theft and anti-social behaviour
- Completing over 10 business liaison daily
- Conducted daily equipment checks to ensure operational readiness.
- Assisted colleagues in day-to-day duties, enhancing team performance.
- Adapted quickly to changing environments whilst maintaining high work standards.
- Controlled crowds during peak hours with effective communication techniques.
- Ensured premises safety through regular patrols and surveillance.
- Monitored CCTV systems for potential security breaches.
- Inspected fire alarm systems regularly, confirming their proper functioning.
- Utilised conflict resolution skills to defuse potentially volatile situations effectively.
- Trained new staff on security protocols for improved team performance.
- Identified potential threats by conducting thorough risk assessments.
- Prepared detailed reports timely to aid strategic planning.
Security Guard - Events
Showsec
London, England
2019.11 - 2023.09
- Executed crowd control measures to ensure safety during events.
- Assisted customers with inquiries and provided support.
- Managed theft incidents and implemented prevention strategies.
- Coordinated ejections to maintain order.
- Greeted customers at the entrance to enhance first impressions.
- Secured premises to protect assets and individuals.
- Conducted ID checks to verify age compliance.
Security Guard - Door Man
Professional Security
London, England
2019.05 - 2019.09
- Executed ID checks to ensure compliance with regulations of 100 to 200 customers.
- Conducted patrol checks to enhance security of premises.
- Managed customer ejections to maintain safe environment.
- Greeted customers at entrance to provide a welcoming atmosphere.
- Assisted customers with inquiries to improve service experience.
- Monitored bar area to uphold safety and order.
Security Guard - Head Door Man
MJB Security Solutions
Croydon
2017.08 - 2019.04
- Oversaw door team operations, ensuring compliance with customers with capacity of 100 to 150.
- Conducted internal and external patrol checks to maintain safety standards.
- Handled paperwork and incident reports to facilitate accurate record-keeping.
- Checked customer identification to prevent underage access.
- Managed public inquiries to enhance customer relations.
- Trained new employees on protocols and procedures for optimal performance.
- Supervised Search procedures to ensure thorough screening processes.
Security Guard
Bridge Security
London, England
2016.11 - 2017.05
- Conducted bag searches and enforced security protocols at O2 Arena, bars, clubs, and festivals.
- Performed hourly routine patrol checks.
- Greeted customers with professionalism.
- Addressed customers inquiries with promptness accuracy.
- Secured venue premises, ensuring safety compliance.
Education
BTEC Level 2 Award - Principles of customer service in hospitality, leisure, travel and tourism
2015.06 - 5 2016
BTEC First Diploma - Art and Design
Crossways Sixth Form College
2003.09 - 7 2004
BTEC National Diploma - Art and Design Level 2
Lewisham College
2004.09 - 7 2005
GCSE’s - Art and design, Science, Technology, English And Maths.
Crofton Secondary School
South London 1998.09 - 7 2002
Skills
- Interpersonal skills
- Attention to Detail
- Time management efficiency
- Conflict mediation
- Gatehouse management
- Key control management
- Knowledge of alarm systems
- CCTV monitoring
- Professional demeanour
- Professional appearance
Affiliations
- Graphic design, football, music
References
References available upon request.
Timeline
Security Guard - Events
Showsec
2019.11 - 2023.09
Security - Concierge
Bluelight Security Group
2019.09 - 2025.10
Security Guard - Events/Residential/Bid Ranger
Bluelight Security Group
2019.06 - Current
Security Guard - Door Man
Professional Security
2019.05 - 2019.09
Security Guard - Head Door Man
MJB Security Solutions
2017.08 - 2019.04
Security Guard
Bridge Security
2016.11 - 2017.05
BTEC Level 2 Award - Principles of customer service in hospitality, leisure, travel and tourism
2015.06 - 5 2016
BTEC National Diploma - Art and Design Level 2
Lewisham College
2004.09 - 7 2005
BTEC First Diploma - Art and Design
Crossways Sixth Form College
2003.09 - 7 2004
GCSE’s - Art and design, Science, Technology, English And Maths.
Crofton Secondary School
1998.09 - 7 2002