Alomgir Hussain
London,London
Summary
Results-driven Team Leader with expertise in employee engagement and performance management. Cultivates a supportive work environment, enhancing team morale and productivity. Resolves complex customer issues, ensuring high satisfaction and loyalty. Team-focused professional with knack for coordinating and motivating diverse groups to achieve common goals. Known for excellent communication, conflict resolution, and problem-solving skills, ensuring smooth and efficient operations. Proven track record in implementing process improvements and fostering positive work environment.
Overview
3
3
years of professional experience
Work History
Team Leader
McDonald's
london, london
01.2023 - Current
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
- Monitored staff performance and developed improvement plans.
- Resolved complex customer enquiries, disputes and complaints.
- Delivered quality service with friendly and professional demeanour.
- Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately.
Education
Bachelor of Business Administration - Business management
Ravensbourne University London
City of london 2024 - Current
Skills
- Team performance monitoring
- Employee training
- Conflict resolution
- Team leadership
Languages
Hindi
Beginner
A1
Timeline
Team Leader
McDonald's
01.2023 - Current
Bachelor of Business Administration - Business management
Ravensbourne University London
2024 - Current