Alntor Lesi
London,Greater London
Summary
Dedicated and customer-focused hospitality professional with experience in luxury restaurants and high-end nightlife venues. Skilled in delivering exceptional customer service, building positive relationships with guests, and upselling food and beverages. Thrive in fast-paced environments, work well under pressure, and enjoy being part of a team that delivers outstanding guest experiences.
Overview
1
1
year of post-secondary education
9
9
years of professional experience
Work history
Waiter
bagatelle
Mayfair, City of Westminster
02.2025 - Current
- Provided high-quality customer service in a luxury fine dining restaurant.
- Took food and beverage orders accurately and efficiently.
- Upsold menu items, premium drinks, and specials to enhance the guest experience and increase sales.
- Ensured guests had an enjoyable dining experience by responding promptly to their requests.
- Worked closely with the kitchen and front-of-house team to deliver smooth and efficient service.
- Maintained high standards of presentation, cleanliness, and attention to detail in a fast-paced environment.
Cashier
Tape London
London
02.2024 - 11.2024
- Operating tills.
- Filling up stock.
- Serving customers in a friendly, efficient, timely and professional manner.
- Making sure the sales floor/shop is presentable at all times.
- Permanent
Commis waiter
Tape London
Mayfair, City of Westminster
06.2023 - 02.2024
- Provided excellent customer service in a fast-paced luxury nightclub.
- Assisted VIP guests and ensured a high standard of service throughout the night.
- Worked closely with bartenders, hosts and floor staff to ensure smooth operations.
- Responded quickly to customer requests in a busy, high-pressure environment.
- Maintained a clean, organised and professional working environment.
- Supported the team during high-profile events and busy nights.
Waiter
Cafe Destino
06.2017 - 09.2020
- Work Experience
Education
Certificate of Higher Education - business studies with foundation
Canterbury Christ Church University
central london 06.2025 - 02.2026
Skills
- Serving Food
- Hospitality
- Waiting Tables
- Food Hygiene
- Customer Services
- Complaint Handling
- Helping And Advising Customers
- Customer Relations
- Sales
- Upselling
Languages
I speak Albanian , Greek and English
Intermediate
HOBBIES & INTERESTS
Board games, Football, Gym, Music, Rugby, Video gaming
Timeline
Certificate of Higher Education - business studies with foundation
Canterbury Christ Church University
06.2025 - 02.2026
Waiter
bagatelle
02.2025 - Current
Cashier
Tape London
02.2024 - 11.2024
Commis waiter
Tape London
06.2023 - 02.2024
Waiter
Cafe Destino
06.2017 - 09.2020