Alma-Oana GumienI
Stalybridge
Summary
Dedicated professional with a strong focus on team leadership and timely project completion. Proven ability to identify and resolve issues efficiently while fostering a motivating environment. Committed to continuous learning and personal development, with a passion for tackling intellectually challenging tasks. Empathetic and truthful, with a track record of making a positive impact on team dynamics.
Overview
14
14
years of professional experience
Work history
Senior care assistant
Qualia Care Ltd
Oldham
2021.03 - 2025.07
- Co-ordinated with healthcare professionals for improved resident care outcomes.
- Assisted others during emergency situations ensuring minimal harm towards any party involved.
- Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
- Increased resident satisfaction by providing personalised care plans.
- Conducted regular health checks on residents to ensure wellbeing.
- Received recognition for patient care from supervisors after demonstrating exceptional commitment to duty.
- Assisted in daily personal care tasks, promoting independence amongst residents.
- Maintained accurate records of resident's progress and medical history.
- Ensured clean and safe living environment by routine cleaning tasks.
- Delivered compassionate end-of-life care, respecting dignity of the individual at all times.
- Contributed to the preparation of meals, following specific dietary requirements of each resident.
- Facilitated social activities for stimulation and engagement of residents.
- Achieved a calm and harmonious living environment by mediating disputes between residents when necessary.
- Provided consistent and high-quality elder care, ensuring comfort and safety.
- Managed medication administration for residents, adhering strictly to prescribed doses.
Night Manager/Duty Manager
Britannia Hotels Ltd
Manchester
2018.10 - 2023.03
- As a night manager I managed and monitor activities of all employees in the front office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
- Direct and oversee all hotel operations during the night shift to ensure guests satisfaction and safety.
- Conduct briefing for all staff during the night shift.
Team Leader
Care UK Ltd
Hyde
2017.09 - 2018.06
- Administering medication to the clients, Allocating tasks to staff, ensuring the performance of the staff is of a high standard, reporting to management, organising holidays and training, discussing and resolving problems, carrying out performance reviews.
- I need it to motivate and to inspire, to build relationships and take initiative. My significant accomplishment was that I create a strong team and when I got caught in the rocky ground I was able to maintain good relationships without losing the authority.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Coached team members through new or difficult workflows.
Carer Assistant
Care UK Healthcare
Hyde
2016.03 - 2017.09
- Assisting clients with personal care tasks, assist in the safe lifting, transferring, repositioning and movement of clients.
- Accompany clients to medical Appointments.
- Observe and monitor and record clients psychical and emotional well being, and promptly report any changes to senior staff.
Sales Manager
Id khalaan
Stockholm
2014.11 - 2015.01
Sales Manager
Dead Sea Products
Sheffield
2014.07 - 2014.10
- I was assessing the strengths and weaknesses of the sale team and manage the sales program accordingly, develop and implement new sales initiatives, strategies and programs to capture key demographics, to help the team to understand the techniques of using the products that we were selling.
Account Payable Clerk
Genpact
Bucharest
2013.12 - 2014.07
- As an account payable I was approaching : to drive more business value, to manage invoice receipt processes for approval and Gl coding across a wide geographic area. (Italian and English speaker)
Senior Analyst
Vs Communication/ Santander Bank
Iasi
2012.06 - 2013.09
- Served as full-time representative for Santander Bank customers, providing assistance in Italian and English while addressing inbound queries
- Spearheaded complex problem-solving sessions that resulted in innovative solutions being implemented.
- Streamlined workflow processes, resulting in increased productivity levels within the team.
- Championed effective communication channels maintaining transparency across departments.
- Instigated significant cost savings by identifying inefficiencies in operational processes.
- Orchestrated high-impact workshops to enhance team skills and knowledge.
- Maximised resource utilisation to achieve optimal outcomes on projects.
Receptionist/Administrator
Auto transport Claudio galassi
Ancona
2011.08 - 2012.04
Education
Bachelor's - Letters
University
2008.10 - 2011.07
Bachelor's - Economics finances
University of Economics
Iasi. Romania 2006.10 - 2011.07
High school - Philology
College
2002.09 - 2006.06
Nursing Diploma - Nursing
Scoala Postliceala Stefan cel Mare si Sfant
Romania 2015.09 - 2018.08
Bachelor in Psychology - Psychology and counselling
Arden university
Manchester 2023.02 -
Skills
- Team supervision
- Relationship building
- Empathy
- Communication clarity
- Problem solving
- Fostering dignity in care
- Communication with medical staff
Affiliations
- long walks ,reading, singing and cooking
Languages
English
Advanced
Italian
Upper intermediate
French
Intermediate
References
References available upon request.
Timeline
Bachelor in Psychology - Psychology and counselling
Arden university
2023.02 -
Senior care assistant
Qualia Care Ltd
2021.03 - 2025.07
Night Manager/Duty Manager
Britannia Hotels Ltd
2018.10 - 2023.03
Team Leader
Care UK Ltd
2017.09 - 2018.06
Carer Assistant
Care UK Healthcare
2016.03 - 2017.09
Nursing Diploma - Nursing
Scoala Postliceala Stefan cel Mare si Sfant
2015.09 - 2018.08
Sales Manager
Id khalaan
2014.11 - 2015.01
Sales Manager
Dead Sea Products
2014.07 - 2014.10
Account Payable Clerk
Genpact
2013.12 - 2014.07
Senior Analyst
Vs Communication/ Santander Bank
2012.06 - 2013.09
Receptionist/Administrator
Auto transport Claudio galassi
2011.08 - 2012.04
Bachelor's - Letters
University
2008.10 - 2011.07
Bachelor's - Economics finances
University of Economics
2006.10 - 2011.07
High school - Philology
College
2002.09 - 2006.06