Account manager with over 9 years of experience in operational assessment and solution development, resulting in cost savings and revenue growth. Recognized for meticulous attention to detail and consistent delivery of reliable results. Strong interpersonal skills and a collaborative approach to problem-solving drive high-quality service and exceed performance targets.
Overview
9
9
years of professional experience
Work history
Packaging consultant
Dempac Ltd
Leicester, Leicestershire
2024.03 - Current
Developed innovative packaging solutions to meet specific product requirements.
Demonstrated exceptional attention to detail in all aspects of design and production tasks.
Researched current market trends, driving the development of competitive products.
Implemented eco-friendly initiatives with a focus on sustainable packaging options.
Collaborated closely with suppliers, securing high-quality materials at competitive prices.
Developed customer loyalty with excellent customer service, leading to repeat business.
Championed cross-selling initiatives to maximise sales volume and profit margins.
Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
Key Account Sales Co Ordinator
Macfarlane Packaging
, East Midlands
2017.01 - 2024.09
National Sales Co Ordinator of the year 2021. Top sales.
Streamlined sales process with implementation of modern CRM tools.
Handled high-pressure situations efficiently during peak sales periods.
Established long-term relationships with key clients through regular follow-ups, stock management and customer service.
Enhanced customer relations by addressing and resolving product issues swiftly.
Maintained expert-level knowledge of product and service offerings.
Evaluated customer needs and buying patterns to offer targeted product recommendations.
Responded to customer inquiries for sales information, pricing and product details.
Packaging consultant
Zeus Packaging
, Midlands
2022.09 - 2024.03
Enhanced brand visibility with creative and sustainable packing designs.
Established strong relationships with customers to secure better deals and services. Increasing spend and product basket
Collaborated with design teams for improved product presentation.
Advised clients on best practices in packaging optimisation and waste reduction strategies.