ALLISTER VLAHAKIS
PELTON FELL,COUNTY DURHAM
Summary
A highly motivated, trustworthy, loyal, and extremely hardworking individual, who takes pride in whatever he does and works well under pressure. I do possess excellent communication skills, both written, verbal and non-verbal. I have gained a variety of experience in previous roles. Very Professional in approach and works well in any given situation, job or role. A fantastic team player and take pride in working with various members of the public. Most of my work experience was gained in the Banking and Financial services sector with 10 years of experience, dealing with a variety of different roles. Whilst at University, I studied for a Bachelor of Science in Medical Studies. I also gained experience by Volunteering in Hospice and Hospital settings, as well as working in the Health and Social care sector as a support worker with 6 years experience. This has given me more access to aspects of working and understanding the care and support sector.
Overview
24
24
years of professional experience
15
15
years of post-secondary education
Work history
Support Worker
Morgan Recruitment
Consett, County Durham
09.2024 - 10.2024
- Working with adults and the elderly, in residential care homes, as well as in personal residences on a support and care basis.
- Enhanced well-being of patients by providing emotional support and companionship.
- Helped achieve patient independence through guided tasks and activities.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Assisted in maintaining a clean environment for improved client health.
- Encouraged social integration by facilitating community involvement opportunities.
- Assured safety measures were met to prevent falls or accidents.
- Prepared nutritious meals that met special dietary needs of clients.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Actively listened to client concerns thus creating a comforting environment.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Provided companionship during outings contributing to an active social life for clients.
Support Worker
The Alouna Group
Consett, County Durham
09.2022 - 09.2024
- Working with adults and the elderly, in residential care homes, as well as in personal residences on a support and care basis.
- Enhanced well-being of patients by providing emotional support and companionship.
- Helped achieve patient independence through guided tasks and activities.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Assisted in maintaining a clean environment for improved client health.
- Encouraged social integration by facilitating community involvement opportunities.
- Assured safety measures were met to prevent falls or accidents.
- Prepared nutritious meals that met special dietary needs of clients.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Actively listened to client concerns thus creating a comforting environment.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Provided companionship during outings contributing to an active social life for clients.
Support Worker
The Huntercombe Group
Stockton on Tees, County Durham
09.2019 - 08.2022
- Supported children with challenging behaviour, learning disabilities, physical and mental health conditions.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Assisted in maintaining a clean environment for improved client health.
- Encouraged social integration by facilitating community involvement opportunities.
- Provided transportation for medical appointments, ensuring timely arrival.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Actively listened to client concerns thus creating a comforting environment.
Support Worker
Nurse Plus/Carer Plus
Durham, County Durham
11.2018 - 09.2019
- Worked with a variety of patients, from children to adults and the elderly, in residential care homes, hospitals, as well as in personal residences on a support and care basis.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Helped achieve patient independence through guided tasks and activities.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Assisted in maintaining a clean environment for improved client health.
- Encouraged social integration by facilitating community involvement opportunities.
- Assured safety measures were met to prevent falls or accidents.
- Provided companionship during outings contributing to an active social life for clients.
- Assisted with mobility issues enabling easier movement around the home.
Grill Chef
HireHand Temping Agency
London, London
06.2018 - 11.2018
- Grill chef, food preparation, burger chef and other food preparation and kitchen duties
- Assisting with hospitality at events such as festivals, weddings, engagement parties, birthday parties, christenings, work parties and other special occasions.
- Ensured food safety by following strict hygiene standards.
- Maintained high-quality presentation for customer satisfaction.
- Created enticing menu items with innovative grilling techniques.
- Prepared marinades to enhance flavour profiles of dishes.
- Assisted in kitchen cleanup for an efficient work environment.
- Managed inventory, preventing food wastage and reducing costs.
- Demonstrated versatility by preparing both meat and vegetarian options.
- Collaborated with other chefs to create speciality dishes on the grill.
- Kept grill equipment clean, ensuring maximum efficiency and longevity of tools.
Nightclub Door Supervisor
Securicorp Security
Durham, County Durham
12.2014 - 10.2017
- Improved safety by conducting regular patrols of premises.
- Conducted thorough bag and body searches for enhanced security.
- Maintained order with effective crowd control techniques.
- Used conflict resolution skills to diffuse tense situations.
- Checked identification cards, ensuring only authorised persons gained entry.
- Collaborated closely with team members for efficient operations.
- Assisted in emergency evacuation drills, ensuring understanding amongst staff and visitors.
- Handled customer queries in a professional and friendly manner to ensure satisfaction.
- Managed queues effectively during busy periods, reducing waiting times and maintaining visitor satisfaction.
Grocery, Warehouse Assistant and Online Shopper
Sainsburys Supermarket
Bishop Auckland, County Durham
11.2014 - 01.2015
- Replenishing stock, packing and shopping for clients who purchase groceries online.
- Improved warehouse efficiency by maintaining clean and organised work areas.
- Picked, packed and dispatched consignments for timely deliveries.
- Assured accurate inventory with regular stock checks.
- Loaded and unloaded goods to prevent damage.
- Maintained safety standards, resulting in no workplace accidents.
- Utilised strong physical stamina for heavy lifting tasks.
- Upheld health and safety regulations, minimising risk in the workplace.
- Contributed to achieving targets through consistent hard work.
- Sorted materials on warehouse racks and shelves.
Nightclub Door Supervisor and Commercial Static site security
G&A Security
Bishop Auckland, County Durham
07.2014 - 12.2014
- Improved safety by conducting regular patrols of premises.
- Conducted thorough bag and body searches for enhanced security.
- Maintained order with effective crowd control techniques.
- Used conflict resolution skills to diffuse tense situations.
- Checked identification cards, ensuring only authorised persons gained entry.
- Collaborated closely with team members for efficient operations.
- Assisted in emergency evacuation drills, ensuring understanding amongst staff and visitors.
- Handled customer queries in a professional and friendly manner to ensure satisfaction.
- Received training in fire safety procedures, enhancing preparedness in case of emergencies.
- Used approved techniques to defuse conflict and remove unruly guests.
Crowd Control and Stadium Security
Knights Group Security
London, London
06.2012 - 09.2012
- Covered the London 2012 Olympic and Paralympic games working on crowd control and stadium security, working with athletes
- Also stewarding at football matches.
- Maintained order at various events by managing crowds effectively.
- Ensured safety for all attendees by controlling access points.
- Assisted in incident prevention with proactive crowd monitoring.
- Provided efficient response to emergencies, ensuring minimum disruption.
- Guided event-goers to their seats for smooth transitions between acts.
- Collaborated with security team to ensure comprehensive coverage of venue.
- Responded quickly to potential disturbances, preventing escalation.
- Managed queues efficiently, reducing wait times for attendees.
- Controlled venue entry and exit points effectively for seamless movement of people.
Premier Relationship Manager, Other Roles
HSBC Bank PLC
London, London
11.2001 - 07.2011
- As a senior branch clerk and later Assistant Branch Manager, my main role was to deal with a variety of customers, meet customer needs and exceed expectations.
- I was also responsible for a customer portfolio as a Relationship Manager where I was the first point of call for any related issues, queries or concerns.
- As part of my role of generating revenue, I met with high-net-worth customers, helped in building relationships and selling Bank products to increase value and profit share of mortgages, Life, pensions, insurances and investment portfolios.
- I also helped provide small Business loans and other Bank products to Small Business customers.
- Improved customer satisfaction by efficiently handling complaints and queries.
- Enhanced brand reputation for consistent provision of top-notch customer service.
- Managed customer inquiries with professionalism, resulting in improved client relations.
- Resolved conflicts promptly to maintain a harmonious business environment.
- Assisted customers in understanding product details for informed decision making.
- Maintained a positive demeanour whilst dealing with challenging customers, promoting pleasant experiences.
- Undertook additional training to boost knowledge of company products and services.
- Fostered relationships with clients through attentive listening and empathetic responses.
- Facilitated smooth transactions by accurately inputting data into the system.
- Perfected interpersonal skills through regular interaction with diverse sets of customers.
Grocery, Bakery Warehouse and Stock Control Assistant
Sainsburys Supermarket
London, London
10.2000 - 10.2001
- Enhanced stock control by implementing an efficient inventory management system.
- Streamlined warehouse operations for better efficiency and accuracy.
- Improved stock visibility with regular audits of warehouse inventory.
- Coordinated with supply chain team to ensure timely delivery of products.
- Conducted regular stock checks, ensuring accurate inventory levels at all times.
- Facilitated smooth warehouse operations by assisting in the loading and unloading of goods.
- Organised pallets in the warehouse efficiently, maximising space utilisation.
- Maintained high level of accuracy during physical count of inventory items for proper record keeping.
Education
Bachelor of Science in Medical Studies - Medical Sciences
Newcastle University
Newcastle Upon Tyne 09.2017 - 07.2024
Active IQ accredited Personal Training course Level 2 Fitness Instructor Diploma Level 3 Personal Training Diploma - Fitness and Personal Training
Focus Fitness UK Ltd
Leeds College 06.2017 - 09.2017
Diploma in Medical Studies - Medical Sciences
Durham University
Durham 09.2012 - 07.2017
Foundation Degree in Health and Human Sciences - Health and Human Sciences
Durham University
Durham 09.2011 - 07.2012
GCSEs - GSCEs
Holloway School
London 05.1998 - 07.2000
Skills
- Excellent verbal as well as non-verbal communication skills
- Ability to build rapport as well as work well with various people
- Works effectively individually as well as part of a team
- Positive attitude
- Flexible approachable adaptable
- Highly motivated
- Ability to work well under pressure to meet deadlines
- Keen learner
- High level of accuracy including attention to detail
- Reliable and trustworthy
- Resilience in difficult situations
Affiliations
- Volunteering.
- Reading books and articles
- Gardening
- Travelling and making connections.
- Cooking
- Exercising and going to the Gym
- Listening to Music
- Spending time with family and friends
References
References available upon request.
Custom
I was the social secretary for the mature student association at Durham University and used to play a variety of sports at School and at Durham University, which included football, rugby, NFL American football, fencing and athletics. I have also done voluntary work within the Health and Care sectors.
Timeline
Support Worker
Morgan Recruitment
09.2024 - 10.2024
Support Worker
The Alouna Group
09.2022 - 09.2024
Support Worker
The Huntercombe Group
09.2019 - 08.2022
Support Worker
Nurse Plus/Carer Plus
11.2018 - 09.2019
Grill Chef
HireHand Temping Agency
06.2018 - 11.2018
Bachelor of Science in Medical Studies - Medical Sciences
Newcastle University
09.2017 - 07.2024
Active IQ accredited Personal Training course Level 2 Fitness Instructor Diploma Level 3 Personal Training Diploma - Fitness and Personal Training
Focus Fitness UK Ltd
06.2017 - 09.2017
Nightclub Door Supervisor
Securicorp Security
12.2014 - 10.2017
Grocery, Warehouse Assistant and Online Shopper
Sainsburys Supermarket
11.2014 - 01.2015
Nightclub Door Supervisor and Commercial Static site security
G&A Security
07.2014 - 12.2014
Diploma in Medical Studies - Medical Sciences
Durham University
09.2012 - 07.2017
Crowd Control and Stadium Security
Knights Group Security
06.2012 - 09.2012
Foundation Degree in Health and Human Sciences - Health and Human Sciences
Durham University
09.2011 - 07.2012
Premier Relationship Manager, Other Roles
HSBC Bank PLC
11.2001 - 07.2011
Grocery, Bakery Warehouse and Stock Control Assistant
Sainsburys Supermarket
10.2000 - 10.2001
GCSEs - GSCEs
Holloway School
05.1998 - 07.2000
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