ALLISON HOCKLEY
High Wycombe,Buckinghamshire
Summary
Offering strong organizational and leadership skills, with background in team collaboration and problem-solving. Knowledgeable about managing timelines and coordinating resources to meet project goals. Ready to use and develop communication, planning, and stakeholder management skills in Samples Coordination role. Driven professional with resilient approach to challenges, seeking to leverage strong analytical and problem-solving skills. Proven ability to adapt quickly and collaborate within diverse teams. Poised to make significant impact by delivering innovative solutions and driving project success.
Overview
43
43
years of professional experience
5
5
years of post-secondary education
Work history
Senior Submission Coordination Specialist
GlaxoSmithKline
01.2016 - 11.2024
- Consistently deliver and support all Major Submissions on time through the GRPD capabilities
- Liaise and negotiate with key suppliers for the supply of samples Order processing for all local operating companies
- Amendment of orders in line with site and customer requests Ensuring the database is maintained accurately
- Provision of information relating to order status
- Management of day-to-day relationships with internal and external customers Supporting continuous improvement initiatives
- Develop and monitor project plans
- Generate metrics for all samples and certificate jobs according to agreed periods, review and identify trends and actions to continually improve delivery and sustain performance
- Represent and participate on company initiatives involving samples and related processes
- Provide training and guidance on samples as required throughout the organization
- Coordinated project tasks for successful and timely completion.
- Maintained all project documentation, guaranteeing accuracy and accessibility.
- Collaborated across departments for strategic planning purposes.
- Coordinated project meetings, documenting key action items and decisions.
- Ensure best practice for samples throughout EIRA
- Manage day to day issues relating to samples and processes
- Monitor performance on the processes
- Enhanced team productivity with efficient delegation of tasks.
Senior Submissions Samples & Certificates Specialist
GlaxoSmithKline
01.2008 - 01.2016
- Monitor projects plans in line with regulatory strategy and highlights any delays to Manager
- Works within established S&C procedures – highlighting any ideas for improvement
- Liaison with internal and external customers to resolve issues
- Develop and maintain good relationships with internal and external customers
- Assist GRA new recruits on database/sample issues
- Negotiate with key suppliers for the supply of samples including 3rd party contractors
- Develop and monitor project plans
- Supporting continuous improvement initiatives
- Representation at NCE Samples Sub-Teams; receives guidance from SSS&C Specialist
- Acts as liaison for pre-determined GMS sites supporting various products
- Able to manage various NCE projects whilst managing pre-determined GMS orders
- Capable of resolving issues with some degree of support from Manager
- Achieves results within specified area using tested methods of progress chasing
- Monitor projects plans in line with regulatory strategy to ensure that all registration samples and certificates required for GRA are provided in a timely manner to support regulatory submissions
- Ability to obtain information required by Global Regulatory Affairs from partner departments to agreed timescales
- Ability to interact with different levels of personnel internally and externally and adapt communication style accordingly
- Able to use initiative, interpretation and judgment within Samples Team and can guide others in the Sample process
Registration Samples Co-ordinator
GlaxoSmithKline
Greenford
01.2005 - 01.2008
- To ensure that all registration samples required for GSPL are provided in a timely manner
- Liaise and negotiate with key suppliers for the supply of samples
- Order processing for all local operating companies
- Amendment of orders in line with site and customer requests Ensuring the database is maintained accurately
- Provision of information relating to order status
- Management of day-to-day relationships with internal and external customers Supporting continuous improvement initiatives
- Ownership of GSPL samples processes
- Develop and monitor project plans
- Provide metrics on the provision of samples
- Represent and participate on company initiatives involving samples and related processes
- Provide training and guidance on samples as required throughout the organisation
- Ensure best practice for samples throughout EIRA
- Manage day to day issues relating to samples and processes
- Monitor performance on the processes
Blair Consular Services
Greenford
01.1995 - 01.2005
- Company Overview: In House at GlaxoSmithKline, Certification Team, SUPPLE Department, Building 40, Greenford
- Preparation and ordering of Certificate of Pharmaceutical Products from both UK Authorities (M.H.R.A
- & E.M.E.A) and worldwide, ensuring that all CPPs required for EIRA are provided in a timely manner
- Processing of CPP, GMP & related documentation
- I liaise and negotiate with key suppliers for the supply of Certificates
- Process all orders for all the local operating companies
- Co-ordination of Certification and legalisation of other documentation
- Interact with the UK medicinal authorities, updating any new requirements
- Maintenance of the Lotus Notes Database, ensuring that any variations or approvals are updated efficiently
- Providing advice and assistance regarding legal requirements to internal and external customers in a professional and efficient manner
- Propose and support improvements to the CLEO Lotus Notes Database
- Support management in the tracking of invoices and purchase orders
- Identifies and elevates critical path items
- Checks work of others; helps prioritize requests
- Maintains awareness of local (national) requirements for certificates and samples
- Support management in the tracking of invoices and purchase orders
- In House at GlaxoSmithKline, Certification Team, SUPPLE Department, Building 40, Greenford
Regulatory Secretary
Glaxo Research and Development
Greenford
01.1989 - 01.1995
- Maintain the Regulatory team’s agenda and assist in planning appointments, board meetings, conferences etc
- Attend meetings and keep minutes
- Log in specific correspondence, distributing to addressee for copying/filing instructions
- Typing of outgoing correspondence and assembling with any enclosure of despatch by post, courier, or fax
- Receive and screen phone calls and redirect them when appropriate
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
- Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure
- Assist in compilation of submission documents
- Preparing overhead slides for conferences and organising social events for our overseas contacts
- Maintain electronic and paper records ensuring information is organized and easily accessible
- Conduct research and prepare presentations or reports as assigned
Word Processor Operator
Harrow District Land Registry
Harrow, Middx
01.1983 - 01.1989
- Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter
- Input data into computers at a very efficient rate of speed
- Complete spreadsheets
- Assist Word Processing Centres and legal staff in other offices as needed
- Perform other clerical duties such as answering telephone, sorting, and distributing mail, running errands, or sending faxes
- To assist in the processing of the routine legal work of the Team
- Support your team as they provide a dynamic service to customers, leading the way in the innovative digital delivery of land registration services
- Processing applications to update the property register
- Checking that applications for registration can proceed
- Processing the applications using electronic casework registration systems
- Call handling and customer service
- Contributing to team efficiency and effectiveness
- Taking part in daily meetings, and contributing ideas for improving results and services
Typist
Department of Industry and Trade
Eastcote, Middx
01.1982 - 01.1983
- Company Overview: (Civil Service)
- To provide administrative support to the managers administrative correspondence
- (Civil Service)
Education
CSE’s - English, Maths, Religious Education, Home Economics, Typing, Geography, Biology
Queensmead Secondary School
South Ruislip, Middx 01.1976 - 01.1981
YOPS Course - Secretarial Studies
Uxbridge Technical College
Uxbridge, MiddxSkills
- Attention to Detail
- Logistics management
- Project scheduling
- Supply chain management
- Organisational skills
Custom
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Internet Explorer
- Lotus Notes Database
- Microsoft PowerPoint
Timeline
Senior Submission Coordination Specialist
GlaxoSmithKline
01.2016 - 11.2024
Senior Submissions Samples & Certificates Specialist
GlaxoSmithKline
01.2008 - 01.2016
Registration Samples Co-ordinator
GlaxoSmithKline
01.2005 - 01.2008
Blair Consular Services
01.1995 - 01.2005
Regulatory Secretary
Glaxo Research and Development
01.1989 - 01.1995
Word Processor Operator
Harrow District Land Registry
01.1983 - 01.1989
Typist
Department of Industry and Trade
01.1982 - 01.1983
CSE’s - English, Maths, Religious Education, Home Economics, Typing, Geography, Biology
Queensmead Secondary School
01.1976 - 01.1981
YOPS Course - Secretarial Studies
Uxbridge Technical College
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