Allison Benson

I have been in my current position for the last 3 1/2 years. I currently use the following skills:

• Streamline data entry tasks for improved workflow efficiency.
• Improve office efficiency by establishing an effective filing system.
• Coordinate meetings for enhanced communication between departments.
• Streamline documentation process with the use of digital software.
• Organise office supplies to maintain a well-stocked workspace.
• Manage correspondence, ensuring timely response to enquiries.
• Assist in staff training for improved productivity.
• Handle customer complaints resulting in better relations with clients.
• Maintain company database, enhancing data accuracy and accessibility.
• Facilitate communication between various departments for smoother operations.
• Provide administrative support to senior managers, aiding their efficiency.
• Process invoices accurately and on-time to maintain good supplier relations.
• Ensure compliance with health and safety regulations within the workplace.
• Organise filing systems and maintain records and documentation in alignment with company policies and data security protocols.
• Process invoices and financial data with strong eye for detail.
• Utilise Microsoft Excel to manage spreadsheets and deliver accurate costing for the tender process for gain new business.
• Accurately execute secretarial tasks, maintaining smooth administrative operations.
• Review existing procedures and systems for inefficiencies and recommended actionable initiatives for improvement.
• Coordinated meetings for enhanced communication between departments.

This was my own company that I run with my late husband for over 20 years. After loosing my husband I decided to close the company and move on to a new position. Below is a brief selection of the key skills I used for my position:

• Streamlined operations for improved efficiency and productivity.
• Managed all HR issues including, annual staff reviews, long term sickness and redundancies.
• Daily liaison with Customers and Suppliers.
• Managed all Credit Control issues
• Chaired monthly office meeting and maintained written documentation of all meetings.
• Maintained organisational compliance with applicable legislation and regulations for H & S. Gaining yearly accreditation from SafeContractor

• Developed marketing strategies for effective brand positioning.
• Led team to drive customer engagement and loyalty.
• Coordinated with sales department for enhanced lead generation.
• Established partnerships, fostering company reputation and outreach.
• Managed social media campaigns to increase online presence.
• Enhanced brand awareness by devising creative promotional activities.
• Negotiated contracts with external agencies, securing optimal terms for the company.
• Devised product launch plans for successful market entry and uptake.
• Liaised with board members and stakeholders to discuss budgetary and operational needs and goals.