Highly organized and personable receptionist with over 3 of experience in providing exceptional customer service in diverse environments, including hotels. Known for a strong work ethic, attention to detail, and the ability to manage front desk operations efficiently. Skilled in handling high-volume inquiries, coordinating schedules, and resolving guest and client issues with professionalism and empathy. Proficient in a range of office software and reservation systems, with a commitment to creating a welcoming and positive first impression for all clients and guests. Passionate about delivering outstanding service and supporting team success through proactive communication and administrative excellence. I speak English and fluent in Spanish.