Allan Whitehouse

• Manage a fleet of 5 x 3.5T vans and 2 x 7.5T vehicles, ensuring efficient daily operations and compliance
• Supervise a team of 7 drivers, 3 warehouse operatives, and 1 administrative staff member
• Plann and schedule daily delivery routes to optimise efficiency and meet customer deadlines
• Produce and analyse OTIF (On Time In Full) and KPI reports to monitor performance and drive improvements
• Act as the primary point of contact for drivers, suppliers, customers, and key stakeholders
• Verify Proof of Delivery (POD) documentation, both electronic and paper-based, ensuring accuracy and compliance
• Coordinated vehicle maintenance, including MOTs, servicing, repairs, and PMIs
• Downloaded and analysed tachograph data to ensure legal compliance and driver performance monitoring
• Oversaw warehouse operations, ensuring accurate picking, loading, and allocation of goods to the correct vehicles
• Optimised warehouse space utilisation to maximise storage capacity and efficiency
• Ensured all goods were accurately booked into designated racked locations
• Responded promptly to operational issues, implementing effective solutions to maintain service levels

• Ensured all products were loaded, secured, and protected correctly to prevent damage in transit
• Delivered a high standard of customer service at all times
• Verified that the correct items were delivered accurately to the appropriate locations
• Drove safely and professionally, adhering to all road and company regulations
• Maintained accurate and complete Proof of Delivery (POD) documentation
• Represented the company in a friendly and professional manner when interacting with customers and members of the public

Completed a short-term summer contract delivering heavy and bulky items, including fence panels and sheds to customers front and back gardens, with a focus on safe handling and efficiency and care to not damage property.

• Trimmed vehicle interiors to the highest standards for luxury brands, including Bentley and McLaren
• Carried out highly detailed and delicate work, ensuring precision and premium quality finishes
• Worked to strict production deadlines, delivering bespoke components for vehicles in build
• Maintained consistency and accuracy when handling custom, made-to-order interior part