Allan Tumusiime

Bartender in a Japanese themed fine dining restaurant and lounge

Duties and roles Included but not limited to;

• Preparing ingredients, batches and syrups eg; mise en place set up, reduction cooking, creating garnishes, shrubs making, clear ice making and more.
• Supported in Drinks development for the menu.
• Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
• Oversaw bar recordkeeping and stock management for organised and profitable operations.
• Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.

Live Music

Bartender in Live music, high volume and fast paced venues

• Cocktail and Spirits training
• General Bartender duties on the bar
• Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
• Completed end-of-day cleanup to reset bar for next day.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.

• Day to day management of the Venue's operations
• Monitored health and safety measures for guaranteed compliance.
• Coordinated staff training sessions, enhancing team competencies and service standards.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Stored cash floats and delivered secure banking procedures.
• Wrote end of shift reports to facilitate service continuity.
• Monitored and enforced compliance with company policies and procedures.
• Enforced health and safety procedures to prioritise staff and customer wellbeing.
• Inspected facility to identify and promptly address maintenance needs.
• Handled guest complaints to protect brand reputation.

• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
• Totalled bills for customers and accepted payment via cheque, currency and card payments.
• Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
• Increased order value by upselling sides, drinks and desserts.
• Followed health and hygiene standards when handling food and cleaning restaurants.