Allan Harvey

I decided to take some time out of management since i started management at 16 years old and do something totally different for 8 years but feel i still have a lot to offer with my previous key skills and also new ones

• Identified bottlenecks, implemented solutions, increased productivity.
• Created a collaborative work environment for positive team dynamics.
• Managed vendor relationships to ensure timely delivery of services.
• Devised operational policies for regulatory compliance and best practices adherence.
• Coordinated cross-functional teams, achieved project milestones on schedule.
• Analysed performance metrics, identified areas for improvement in operations management.
• Fostered a culture of continuous learning, improved workforce competency levels.

Controlling the roll out of Superfast broadband and hitting target (never missed a goal which was set for me by BT in 2 years

• Improved operational efficiency by streamlining processes and implementing strategic plans.
• Reduced overhead costs through efficient resource allocation and budget management.
• Led teams to achieve business objectives on time and within budget constraints.
• Negotiated contracts with suppliers for cost-effective procurement of resources.
• Directed safety protocols implementation, created safer workplace conditions.
• Handled negotiations with outside vendors and service agencies to meet group needs.
• Analysed and resolved complex resource management issues for optimised scheduling.

• Spearheaded new product launches, resulting in heightened brand awareness.
• Developed comprehensive marketing plans, enhancing brand visibility.
• Implemented effective sales tactics, ensuring steady revenue flow.
• Coordinated cross-departmental communications to streamline operations.
• Improved market position through competitive analysis and strategy implementation.
• Fostered a results-driven culture amongst the sales team to exceed targets.
• Enabled expansion into new markets by devising successful sales strategies.
• Streamlined marketing campaigns for improved customer engagement.
• Drove sales growth with innovative promotional activities.
• Negotiated high-value contracts to secure profitable deals.
• Cultivated strong client relationships for sustained business growth.
• Orchestrated successful trade shows, promoting company offerings.
• Oversaw daily operations of the sales department, promoting efficiency.
• Devised pricing strategies which boosted profitability without sacrificing quality.
• Delivered compelling presentations at industry events for increased brand recognition.
• Communicated with potential leads via phone calls, cold emails and in person, providing information about product portfolio.
• Generated leads and identified local marketing opportunities, networking and participating in trade fairs, conferences and exhibitions.
• Leveraged existing client relationships to secure new clients, sales and marketing opportunities.
• Built and maintained well-organised marketing prospect and customer databases.
• Created social media content to promote brand awareness and increase audience engagement.
• Maintained price lists and sales documents capturing data on customers and marketing and sales budget.
• Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
• Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
• Established budgets for programme activities and controlled expenditure to meet targets.
• Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.

• Managed team dynamics by implementing conflict resolution strategies.
• Developed accurate sales forecasts for improved strategic planning.
• Facilitated staff training, resulting in better customer service.
• Boosted department efficiency by streamlining operational processes.
• Secured new business opportunities with successful networking events.
• Enforced safety regulations to reduce workplace accidents.
• Supervised project timelines for timely completion.
• Implemented cost reduction measures, reduced overhead expenses.
• Fostered a positive work environment with regular team-building activities.
• Cultivated strong relationships with clients to secure repeat business.
• Led performance reviews, identified areas for improvement.
• Delegated tasks efficiently to maximise productivity.
• Streamlined communication channels, enhanced internal information flow.
• Liaised with suppliers to ensure timely deliveries.
• Monitored health and safety measures for guaranteed compliance.
• Led and managed administrative staff to maintain smooth daily operations.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Organised financial and operational data to help with yearly budgeting and planning.
• Established clear budgets and cost controls strategies to meet objectives.
• Developed organisational policies for administrative oversight and internal controls.

• Improved coordination efficiency by organising equipment hire schedules.
• Maintained high standards of customer service for increased client satisfaction rates.
• Ensured compliance with safety regulations whilst handling heavy machinery.
• Applied troubleshooting skills to resolve equipment malfunctions, ensuring smooth operations.
• Streamlined administrative tasks for improved office efficiency.
• Coordinated delivery and collection of hired equipment, reducing downtime in projects.
• Facilitated effective communication between team members for enhanced teamwork.
• Negotiated favourable contract terms with suppliers, maximising profits.
• Provided comprehensive product advice to customers, enhancing sales potential.
• Upheld strict adherence to company policies, maintaining professionalism at all times.
• Managed stock control efficiently to avoid shortages or excess inventory.
• Handled financial transactions correctly, promoting trust amongst clients.
• Collaborated effectively with other departments for seamless business operations.
• Responded promptly to customer enquiries, providing accurate information about products and services available for hire.
• Organised transportation logistics for timely deliveries and collections of hired equipment.
• Sought to improve fleet processes, functions and communications.
• Created and managed fleet policies and procedures.
• Placed customer orders, providing guidance on product delivery timeframes.