Alizeh Arshad
Edinburgh,,United Kingdom
Summary
Dynamic and skilled professional with a proven track record of representing organizations and driving customer engagement. 4 Years of experience in developing successful media strategies and executing impactful special events. Proficient in communication, event planning, and public speaking, showcasing commitment to teamwork and delivering results while remaining adaptable to changing needs. Recognized for reliability and proactive, positive approach in all endeavors. Exceptional communication and organizational skills, along with expertise in MS Office and proficiency in virtual work environments.
Overview
4
4
years of professional experience
Work history
Claims administrator
Scottish Widows
Edinburgh
2025.10 - Current
- Executed administrative tasks to ensure efficient case management.
- Coordinated communication between solicitors and independent financial advisors to improve workflow.
- Organised training sessions for new hires to streamline onboarding process.
Residential assistant
University of Edinburgh
2022.03 - 2025.06
- Led local and University-wide events, dealing with logistics, vendors and communication regarding delivery.
- Facilitated engagement and community building through organized activities and events.
- Provided support to students in navigating university resources and services effectively.
- Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
- Implemented feedback mechanisms to assess resident satisfaction and improve living conditions.
- Contributed to strong team morale.
President
Creative Writing Society
2024.06 - 2025.06
- Mentored committee members on effective leadership skills and best practices in governance.
- Led strategic planning sessions to align organizational goals with member interests.
- Oversaw budgetary processes, ensuring alignment with strategic priorities and fiscal responsibility.
- Fostered a culture of collaboration and open communication, leading to improved member engagement and retention rates.
Programme Representative
The University of Edinburgh
2022.09 - 2023.09
- Gathered, analysed and shared feedback with the staff and executives at the School of Economics.
- Facilitated communication between students and staff to strengthen collaboration and achieve common goals.
Communications and Marketing Assistant
Information Services Group (ISG)
2023.06 - 2023.08
- Assisted in creating marketing materials, including brochures and newsletters, for promotional activities.
- Supported content creation for website updates and migration to the newly established Sharepoint page, ensuring alignment with branding guidelines and messaging goals leading to a 17% increase in engagement.
- Maintained project timelines and deliverables, ensuring successful execution of marketing plans across channels.
- Assisted crisis management efforts, mitigating potential reputational damage and ensuring timely communication.
- Taking the lead on All-Staff events, acting as a liaison between executives and board members and the rest of the university staff.
- Improved digital accessibility throughout the institution by creating transcripts, optimizing presentations, and ensuring website content met accessibility guidelines.
Education
MA(Hons) - Economics and Sociology
The University Of Edinburgh
Edinburgh, United KingdomSkills
- Proficient in Microsoft Office 365 (Word, Excel, Powerpoint, Outlook, Sharepoint)
- Experience in media and marketing tools such as Adobe, Canva and Capcut
Timeline
Claims administrator
Scottish Widows
2025.10 - Current
President
Creative Writing Society
2024.06 - 2025.06
Communications and Marketing Assistant
Information Services Group (ISG)
2023.06 - 2023.08
Programme Representative
The University of Edinburgh
2022.09 - 2023.09
Residential assistant
University of Edinburgh
2022.03 - 2025.06
MA(Hons) - Economics and Sociology
The University Of Edinburgh