English Language and Linguistics graduate from the University of Brighton, with a strong foundation in communication, research, and analytical thinking. Residing in the UK since 2012 and currently on a Graduate Visa with full work eligibility. Known for being motivated, detail-oriented, and results-driven, with strong interpersonal skills and the ability to work independently and collaboratively. Now seeking an entry-level role that offers professional development and the opportunity to contribute meaningfully through communication, collaboration, and problem-solving.
• Delivered exceptional customer service by actively engaging with customers, providing personalized recommendations, and assisting in decision-making to enhance their shopping experience.
• Proactively communicated store promotions, sales, and exclusive offers, encouraging customer sign-ups for loyalty programs to maximize benefits and increase customer retention.
• Collaborated with the management team, providing regular updates on store performance and customer feedback to ensure smooth operations and meet team objectives.
• Maintained a clean, organized store environment by effectively managing merchandise displays and ensuring products were well-stocked and visually appealing for customers.
• Assisted with closing procedures, including restocking, tidying up, and ensuring the store was properly secured at the end of each shift.
• Fostered a positive, supportive work atmosphere by building strong relationships with colleagues, contributing to team morale and efficient collaboration.