ALIYAH ANDREWS
Birmingham,United Kingdom
Summary
Having completed a BSc undergraduate degree in Psychology, I am actively seeking permanent full-time employment. My ability to quickly adapt to any work environment allows me to work seamlessly in a variety of contexts. In my previous work experiences in hospitality and healthcare, I have acquired a diverse set of valuable and transferable skills, which I aim to apply in my future workplace.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
Healthcare Assistant
NHS
Birmingham
2022.07 - Current
- Completed online care training, including emergency life support, safeguarding adults, fire safety, and safeguarding children
- Provided compassionate personal care for elderly patients, offering support with washing, dressing, and toileting.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care and 1-1 observations
- 5 days of in-person training on Approaches to Violence through Effective Recognition and Training for Staff (AVERTS)
Meetings and Events Team Member
The Belfry
Birmingham
2022.05 - Current
- Serving high-quality food in a fast-paced environment to over 20 tables using Gala service.
- Completed online training courses including food hygiene, allergens, and fire safety.
- Maintained a safe working environment by reporting unsafe conditions, accidents, and injuries to the supervisor.
- Ability to multitask and complete a variety of different jobs daily.
- Demonstrated proper food handling and safety standards.
Food and Beverage Assistant
Lace Market Hotel
Nottingham
2021.05 - 2022.02
- Serving and clearing breakfast to up to 60 customers at a fast pace.
- Memorising more than 20 items on the breakfast menu.
- Providing excellent customer service through warm greetings and genuine service
- Training on how to use a coffee machine to produce lattes, cappuccinos, and many other hot drinks to customer requests and preferences
Conference and Events Team Member
Hilton Birmingham Metropole
Nottingham
2019.04 - 2020.09
- Guiding a team of 3 towards selecting the appropriate meals to be delivered to customers.
- Managing high-volume operations under pressure for events exceeding 1000 customers
- Time management through punctuality and strict event schedules
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
Scare Actor
Scarefest
Burton-on-Trent
2018.10 - 2018.11
- Acting professionally to not break roles at any point during show times
- Burton upon Trent.Reacting quickly to unprecedented situations without the assistance of managers
- Worked collaboratively with other actors to create a believable and engaging on-stage chemistry
Education
GCSEs -
CTC Kingshurst Academy, Solihull Sixth Form College
Birmingham 2013.09 - 2018.06
A-Levels -
Solihull Sixth Form College
Birmingham 2018.09 - 2020.06
BSc - Psychology
Nottingham Trent University
Nottingham 2020.09 - 2023.05
Skills
- Customer Service
- Leadership and Teamwork
- Creativity and Problem
- Solving
- Academic Writing
- Technical Skills
- Interpersonal Skills
- Critical Thinking
- Research
- Data Analysis
- Elderly care expertise
- Analytical thinking
Timeline
Healthcare Assistant
NHS
2022.07 - Current
Meetings and Events Team Member
The Belfry
2022.05 - Current
Food and Beverage Assistant
Lace Market Hotel
2021.05 - 2022.02
BSc - Psychology
Nottingham Trent University
2020.09 - 2023.05
Conference and Events Team Member
Hilton Birmingham Metropole
2019.04 - 2020.09
Scare Actor
Scarefest
2018.10 - 2018.11
A-Levels -
Solihull Sixth Form College
2018.09 - 2020.06
GCSEs -
CTC Kingshurst Academy, Solihull Sixth Form College
2013.09 - 2018.06