Summary
Overview
Work history
Education
Skills
Timeline
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ALIYAH ANDREWS

ALIYAH ANDREWS

Birmingham,United Kingdom

Summary

Having completed a BSc undergraduate degree in Psychology, I am actively seeking permanent full-time employment. My ability to quickly adapt to any work environment allows me to work seamlessly in a variety of contexts. In my previous work experiences in hospitality and healthcare, I have acquired a diverse set of valuable and transferable skills, which I aim to apply in my future workplace.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work history

Healthcare Assistant

NHS
Birmingham
07.2022 - Current
  • Completed online care training, including emergency life support, safeguarding adults, fire safety, and safeguarding children
  • Provided compassionate personal care for elderly patients, offering support with washing, dressing, and toileting.
  • Built caring, supportive relationships with residents, enhancing daily life through personalised care and 1-1 observations
  • 5 days of in-person training on Approaches to Violence through Effective Recognition and Training for Staff (AVERTS)

Meetings and Events Team Member

The Belfry
Birmingham
05.2022 - Current
  • Serving high-quality food in a fast-paced environment to over 20 tables using Gala service.
  • Completed online training courses including food hygiene, allergens, and fire safety.
  • Maintained a safe working environment by reporting unsafe conditions, accidents, and injuries to the supervisor.
  • Ability to multitask and complete a variety of different jobs daily.
  • Demonstrated proper food handling and safety standards.

Food and Beverage Assistant

Lace Market Hotel
Nottingham
05.2021 - 02.2022
  • Serving and clearing breakfast to up to 60 customers at a fast pace.
  • Memorising more than 20 items on the breakfast menu.
  • Providing excellent customer service through warm greetings and genuine service
  • Training on how to use a coffee machine to produce lattes, cappuccinos, and many other hot drinks to customer requests and preferences

Conference and Events Team Member

Hilton Birmingham Metropole
Nottingham
04.2019 - 09.2020
  • Guiding a team of 3 towards selecting the appropriate meals to be delivered to customers.
  • Managing high-volume operations under pressure for events exceeding 1000 customers
  • Time management through punctuality and strict event schedules
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.

Scare Actor

Scarefest
Burton-on-Trent
10.2018 - 11.2018
  • Acting professionally to not break roles at any point during show times
  • Burton upon Trent.Reacting quickly to unprecedented situations without the assistance of managers
  • Worked collaboratively with other actors to create a believable and engaging on-stage chemistry

Education

GCSEs -

CTC Kingshurst Academy, Solihull Sixth Form College
Birmingham
09.2013 - 06.2018

A-Levels -

Solihull Sixth Form College
Birmingham
09.2018 - 06.2020

BSc - Psychology

Nottingham Trent University
Nottingham
09.2020 - 05.2023

Skills

  • Customer Service
  • Leadership and Teamwork
  • Creativity and Problem
  • Solving
  • Academic Writing
  • Technical Skills
  • Interpersonal Skills
  • Critical Thinking
  • Research
  • Data Analysis
  • Elderly care expertise
  • Analytical thinking

Timeline

Healthcare Assistant

NHS
07.2022 - Current

Meetings and Events Team Member

The Belfry
05.2022 - Current

Food and Beverage Assistant

Lace Market Hotel
05.2021 - 02.2022

BSc - Psychology

Nottingham Trent University
09.2020 - 05.2023

Conference and Events Team Member

Hilton Birmingham Metropole
04.2019 - 09.2020

Scare Actor

Scarefest
10.2018 - 11.2018

A-Levels -

Solihull Sixth Form College
09.2018 - 06.2020

GCSEs -

CTC Kingshurst Academy, Solihull Sixth Form College
09.2013 - 06.2018

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ALIYAH ANDREWS