Hi, I’m
Aliyah Aitken
Houghton Regis,United Kingdom
Summary
Dedicated professional with exceptional communication and customer service skills. Demonstrated effectiveness in collaborative team environments, facilitating individual growth and success. Quick learner with experience in dynamic settings, consistently delivering high-quality support and service.
Overview
5
years of professional experience
1
Certification
Work history
Gems Metropole SchoolDubai, UAE
LSA
03.2025 - 05.2025
Job overview
- Dedicated and compassionate professional with experience supporting children in educational settings.
- Skilled in assisting with classroom activities, promoting positive behaviour, and providing one-on-one or group support to help pupils reach their full potential.
- Passionate about creating a safe, engaging, and inclusive environment where children feel supported and encouraged to learn and grow.
Piccadilly WhippyDubai, UAE
Customer service manager
01.2024 - 12.2025
Job overview
- Company Overview: an Ice Cream company based in Dubai, UAE
- In this role, I managed bookings, handled email's, and assisted with customer calls.
- This experience has honed my organizational skills, communication abilities, and customer service expertise in a fast-paced environment.
- An Ice Cream company based in Dubai, UAE
- Promoted products effectively to increase sales by 10%.
Magpies Sports AcademyDubai, UAE
Netball Coach
01.2024 - 06.2024
Job overview
- I have worked with Pro Physique for many years.
- I play in their netball leagues as well as frequently umpire them.
- Additionally, I have contributed to the organization of intergulf events, where I played a key role in coordinating and managing successful netball tournaments.
- These experiences have allowed me to develop strong organizational skills and attention to detail.
- Collaborated with other coaches to exchange ideas and strategies for improved coaching techniques.
- Provided personalised coaching for improved player performance.
Pro Physique Sports Services Dubai, UAE
Organiser
09.2020 - 05.2025
Job overview
- Drove customer satisfaction with meticulous planning of projects.
- Collaborated with vendors for timely delivery of services at events.
- Managed logistics, ensuring smooth operations.
- Led volunteer teams, resulting in successful community outreach programmes.
- Successfully delivered on tasks within tight deadlines.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
ACTIVE NETBALL LLC
Level C Umpire
01.2025
Job overview
- Fully qualified level C umpire
ACTIVE NETBALL LLC
Foundation Umpire
09.2023
Job overview
- Provided reports post-match detailing any incidents or issues that arose during the game.
- Attended regular training sessions to stay updated on changes in netball laws.
- Communicated effectively with other officials during games for consistent decision-making.
- Maintained fair play by enforcing netball rules and regulations.
Education
Latifa school for girls
GCSE from English Language, Mathematics, Double Science
09.2020 - 06/2021
University overview
Achieved 3 GCSE passes including English Language, Mathematics and Double Science
Skills
- Fast Learner
- Communication Skills
- Problem Solving
- Customer Service
- Microsoft Office
- Teamwork
- Time management
- Communication
Certification
- Foundation Umpire, ACTIVE NETBALL LLC, 09/01/23
- Level C Umpire, ACTIVE NETBALL LLC, 01/01/25, Fully qualified level C umpire
Languages
British
Personal Information
- Date of birth: 04/06/05
- Nationality: British
- Place of birth: Luton, UK
Custom
Netball, A committed team player with a passion for netball. Regularly play in local leagues, which has helped develop strong communication, leadership, and teamwork skills.
Timeline
LSA
Gems Metropole School
03.2025 - 05.2025
Level C Umpire
ACTIVE NETBALL LLC
01.2025
Customer service manager
Piccadilly Whippy
01.2024 - 12.2025
Netball Coach
Magpies Sports Academy
01.2024 - 06.2024
Foundation Umpire
ACTIVE NETBALL LLC
09.2023
Organiser
Pro Physique Sports Services
09.2020 - 05.2025
Latifa school for girls
GCSE from English Language, Mathematics, Double Science
09.2020 - 06/2021
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