ALIYA WASEEM
Mitcham,London
Summary
Dynamic professional with a solution-oriented mindset and a proven ability to adapt teaching styles to diverse needs. Skilled in customer engagement, team collaboration, and time management, with a strong focus on creative problem-solving and multitasking. Demonstrates leadership potential and communication excellence, consistently delivering results in fast-paced environments. Committed to leveraging expertise to drive impact outcomes while fostering growth and innovation.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
CREW MEMBER
McDonald's 082
Tooting Broadway, Wandsworth
2023.03 - 2023.05
- Collaborated with team members to deliver fast and consistent service, supporting both front-of-house and back-of-house operations.
CASHIER AND HOST
Popeye's Chicken/ Host
Stratford , Greater London
2022.11 - 2023.02
- Assisted customers with orders ensuring satisfaction and efficient service.
- Resolved customer complaints effectively ensuring positive outcomes and repeat visits.
CAREEM CAMPAIGN
Abacus Consultants
2021.06 - 2022.04
- I worked as a Customer Service Officer for the UAE campaign to resolve clients' complaints in the B2B department, and I became a trainer and mentor in the same campaign.
ARTS SUBJECTS TEACHER
Green Land Academy, Lahore. Pakistan
Lahore, Pakistan
2020.01 - 2021.01
- Taught multiple subjects like Islamic studies, History, Geography, and English with the help of my creative learning skills. Strong communication skills, including effective verbal and written communication, active listening, and empathy.
E-TUTOR
The Trust School, Lahore. Pakistan
Lahore, Pakistan
2019.01 - 2020.04
- Developed engaging online lesson plans tailored to diverse student needs.
ENGLISH TEACHER
Sadiq Grammar Girls High School, Lahore. Pakistan
Lahore, Pakistan
2018.01 - 2019.04
- Encouraged students to learn English with the help of advanced media and maintained school discipline.
Education
LEVEL 2 - CERTIFICATE IN SPECIAL EDUCATIONAL NEEDS AND DISABILITY
London Learning Consortium
London 2025.02 - 2025.05
Bachelor - English Language and Literature
National University of Modern Languages
Pakistan 2018.09 - 2022.06
F.Sc - Pre-Engineering
Aspire Group of Collages
Pakistan 2016.08 - 2018.08
Skills
- Solution-Oriented Mindset
- Adaptable Teaching Style
- Customer engagement
- Team collaboration
- Time management
- Creative problem-solving
- Multitasking ability
- Leadership potential
- Communication excellence
VOLUNTEER WORK
- British Heart Foundation Mitcham
- Worked in CHANAN NGO as an event organiser
- Worked with Rising start school for Special Children mainly with down syndrome children
Certification
- Certificate in Organising Cultural Festival, National University of Modern Languages, July - 2021
- Certificate in Organising Youth Peace Conference, Avari Hotel, Lahore, Pakistan, Dec - 2021
- Certificate in Organising Qualitative and Quantitative Research for National University of Modern Languages, Mar - 2019
REFERENCE
- Attiya, Osman, Director/Manager, Info@osmansquadpreschool.co.uk, +44 7534439261, Osman Squad Preschool Nursery
- Johanna, Moloney, General Manger, Johanna.moloney@salvationarmy.org.uk, +44 7827021706, Salvation Army
Timeline
LEVEL 2 - CERTIFICATE IN SPECIAL EDUCATIONAL NEEDS AND DISABILITY
London Learning Consortium
2025.02 - 2025.05
CREW MEMBER
McDonald's 082
2023.03 - 2023.05
CASHIER AND HOST
Popeye's Chicken/ Host
2022.11 - 2023.02
CAREEM CAMPAIGN
Abacus Consultants
2021.06 - 2022.04
ARTS SUBJECTS TEACHER
Green Land Academy, Lahore. Pakistan
2020.01 - 2021.01
E-TUTOR
The Trust School, Lahore. Pakistan
2019.01 - 2020.04
Bachelor - English Language and Literature
National University of Modern Languages
2018.09 - 2022.06
ENGLISH TEACHER
Sadiq Grammar Girls High School, Lahore. Pakistan
2018.01 - 2019.04
F.Sc - Pre-Engineering
Aspire Group of Collages
2016.08 - 2018.08