ALIYA WASEEM
Mitcham,London
Summary
Dynamic professional with a solution-oriented mindset and a proven ability to adapt teaching styles to diverse needs. Skilled in customer engagement, team collaboration, and time management, with a strong focus on creative problem-solving and multitasking. Demonstrates leadership potential and communication excellence, consistently delivering results in fast-paced environments. Committed to leveraging expertise to drive impact outcomes while fostering growth and innovation.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
CREW MEMBER
McDonald's 082
Tooting Broadway, Wandsworth
03.2023 - 05.2023
- Collaborated with team members to deliver fast and consistent service, supporting both front-of-house and back-of-house operations.
CASHIER AND HOST
Popeye's Chicken/ Host
Stratford , Greater London
11.2022 - 02.2023
- Assisted customers with orders ensuring satisfaction and efficient service.
- Resolved customer complaints effectively ensuring positive outcomes and repeat visits.
CAREEM CAMPAIGN
Abacus Consultants
06.2021 - 04.2022
- I worked as a Customer Service Officer for the UAE campaign to resolve clients' complaints in the B2B department, and I became a trainer and mentor in the same campaign.
ARTS SUBJECTS TEACHER
Green Land Academy, Lahore. Pakistan
Lahore, Pakistan
01.2020 - 01.2021
- Taught multiple subjects like Islamic studies, History, Geography, and English with the help of my creative learning skills. Strong communication skills, including effective verbal and written communication, active listening, and empathy.
E-TUTOR
The Trust School, Lahore. Pakistan
Lahore, Pakistan
01.2019 - 04.2020
- Developed engaging online lesson plans tailored to diverse student needs.
ENGLISH TEACHER
Sadiq Grammar Girls High School, Lahore. Pakistan
Lahore, Pakistan
01.2018 - 04.2019
- Encouraged students to learn English with the help of advanced media and maintained school discipline.
Education
LEVEL 2 - CERTIFICATE IN SPECIAL EDUCATIONAL NEEDS AND DISABILITY
London Learning Consortium
London 02.2025 - 05.2025
Bachelor - English Language and Literature
National University of Modern Languages
Pakistan 09.2018 - 06.2022
F.Sc - Pre-Engineering
Aspire Group of Collages
Pakistan 08.2016 - 08.2018
Skills
- Solution-Oriented Mindset
- Adaptable Teaching Style
- Customer engagement
- Team collaboration
- Time management
- Creative problem-solving
- Multitasking ability
- Leadership potential
- Communication excellence
VOLUNTEER WORK
- British Heart Foundation Mitcham
- Worked in CHANAN NGO as an event organiser
- Worked with Rising start school for Special Children mainly with down syndrome children
Certification
- Certificate in Organising Cultural Festival, National University of Modern Languages, July - 2021
- Certificate in Organising Youth Peace Conference, Avari Hotel, Lahore, Pakistan, Dec - 2021
- Certificate in Organising Qualitative and Quantitative Research for National University of Modern Languages, Mar - 2019
REFERENCE
- Attiya, Osman, Director/Manager, Info@osmansquadpreschool.co.uk, +44 7534439261, Osman Squad Preschool Nursery
- Johanna, Moloney, General Manger, Johanna.moloney@salvationarmy.org.uk, +44 7827021706, Salvation Army
Timeline
LEVEL 2 - CERTIFICATE IN SPECIAL EDUCATIONAL NEEDS AND DISABILITY
London Learning Consortium
02.2025 - 05.2025
CREW MEMBER
McDonald's 082
03.2023 - 05.2023
CASHIER AND HOST
Popeye's Chicken/ Host
11.2022 - 02.2023
CAREEM CAMPAIGN
Abacus Consultants
06.2021 - 04.2022
ARTS SUBJECTS TEACHER
Green Land Academy, Lahore. Pakistan
01.2020 - 01.2021
E-TUTOR
The Trust School, Lahore. Pakistan
01.2019 - 04.2020
Bachelor - English Language and Literature
National University of Modern Languages
09.2018 - 06.2022
ENGLISH TEACHER
Sadiq Grammar Girls High School, Lahore. Pakistan
01.2018 - 04.2019
F.Sc - Pre-Engineering
Aspire Group of Collages
08.2016 - 08.2018