Alistair Shipman
Manchester
Summary
Dynamic professional with expertise in communication and interpersonal skills, focusing on team collaboration and enhancing customer journeys. Proven ability to foster strong relationships and drive engagement, resulting in improved customer satisfaction and loyalty.
Energetic Bartender with knack for creating memorable guest experiences and boosting sales. Managed busy shifts with grace, ensuring seamless service and happy customers. Skilled in crafting cocktails and maintaining welcoming atmosphere, contributing to repeat business and positive reviews.
Overview
5
5
years of professional experience
12
12
years of post-secondary education
Work history
Bartender
Salisbury Ale House
Manchester
2024.07 - 2026.04
- Assisted with opening and closing tasks for smooth operations.
- Collaborated with team members to achieve shared objectives.
- Provided product knowledge to help customers make informed choices.
- Carried out general duties at front and back bar to ensure cleanliness and organisation.
- Operated POS systems to process transactions effectively.
- Communicated with kitchen staff for coordinated food order management.
- Created a welcoming atmosphere through friendly interactions with customers.
- Addressed customer complaints promptly to preserve positive relationships.
Guitar technician
Freelance
Manchester
2021.01 - Current
- Conducted routine inspections of instruments to ensure reliability.
- Assisted in sound balance for recordings through precise adjustments of guitar settings.
- Modified guitars according to musicians' preferences, enhancing overall performance experience.
- Regularly updated knowledge about latest guitar technologies to ensure quality service provision.
- Ensured optimal instrument performance by conducting regular maintenance and minor repairs.
- Repaired and maintained over 30+ instruments with varying issues. All of which were received with complete customer satisfaction.
Bartender
Luck Lust Liquor & Burn/Almost Famous
Manchester
2021.09 - 2024.07
- Assisted with cocktail preparation and service.
- Opened and closed bar operations efficiently.
- Supported end-of-day tasks including fruit orders and preparation.
- Facilitated drink service and collected used glasses.
- Took customer orders and ensured timely completion.
- Collaborated effectively with team members to enhance service delivery.
- Adapted to fast-paced working environments.
- Performed general bar back responsibilities.
- Worked across multiple sites in Manchester.
Education
BA Hons - Song Writing
BIMM Manchester
2019.09 - 2023.07
BTEC Level 1 - Food and Hygiene
Preston College
2013.09 - 2015.06
BTEC Level 3 - Business
Preston College
2013.09 - 2015.06
GCSE - English Literature, English Language, Mathematics, Double Science, Drama, Religious Education
Holy Cross Catholic High School
2007.09 - 2012.06
Skills
- Communication and interpersonal skills
- Team collaboration
- Career progression interest
- Cash handling and POS systems
- Customer journey enhancement
- Guitar and bass proficiency
- Recording and production experience
- Live sound expertise
- Alcohol service etiquette
- Familiarity with alcohol laws
Affiliations
- Songwriting
- Music Production
- Guitar modifications and repair
References
References available upon request.
Hobbies / Interests
I have a significant passion for music. I enjoy playing a wide variety of instruments such as guitar, bass, drums and keyboard, all of which I have taught myself and practised over the past thirteen years. This skill has taught me patience, and independent learning. I have played in bands, and love to perform live with other musicians. My personal experience with music has involved me in a number of areas such as producing, recording, the maintenance and set up of instruments, and mixing live sound.
Timeline
Bartender
Salisbury Ale House
2024.07 - 2026.04
Bartender
Luck Lust Liquor & Burn/Almost Famous
2021.09 - 2024.07
Guitar technician
Freelance
2021.01 - Current
BA Hons - Song Writing
BIMM Manchester
2019.09 - 2023.07
BTEC Level 1 - Food and Hygiene
Preston College
2013.09 - 2015.06
BTEC Level 3 - Business
Preston College
2013.09 - 2015.06
GCSE - English Literature, English Language, Mathematics, Double Science, Drama, Religious Education
Holy Cross Catholic High School
2007.09 - 2012.06