Alissia Rose
London
Overview
4
4
years of professional experience
Work history
Mental Health Group Facilitator
NHS Harrow
Harrow
01.2025 - Current
- Collaborated closely with co-facilitators for seamless event progression
- Navigated sensitive topics with tact and discretion, maintaining a respectful dialogue space
- Maintained orderly environment by establishing clear rules and expectations
- Planned sessions following programme requirements and determined ways to deliver sessions to meet participant needs
- Used diverse teaching materials and motivational approaches to reduce learning gaps within student instruction
Mental Health Recovery Worker
Change, Grow, Live
Watford, Hertfordshire
09.2021 - 07.2023
- Supported service users' physical and emotional needs, contributing towards their overall well-being
- Facilitated group therapy sessions for enhanced interpersonal communication skills
- Liaised with community resources to facilitate reintegration of recovered individuals into society
- Recorded and managed service users confidential records with attention to detail and thoroughness
- Efficiently managed front-desk operations, handling incoming calls, coordinating daily office tasks, and ensuring a professional and organised reception environment
Education
English Language, English Literature & Maths (GCSE equivalent)
Hatch End High School
Harrow 09/2006 - 07/2010
NVQ Level 3 - Counselling and Psychology
London, Regent's University
09/2023 - 07/2024
Skills
- Confidential record management
- Interpersonal communication
- Motivational techniques
- Team collaboration
- Attention to detail
- Professional reception management
- Active listening
- Empathetic diplomacy
- Customer Service
- Detailed documentation
Timeline
Mental Health Group Facilitator
NHS Harrow
01.2025 - Current
Mental Health Recovery Worker
Change, Grow, Live
09.2021 - 07.2023
English Language, English Literature & Maths (GCSE equivalent)
Hatch End High School
09/2006 - 07/2010
NVQ Level 3 - Counselling and Psychology
London, Regent's University
09/2023 - 07/2024
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