Alison Helen Cairney-Page
Edinburgh
Summary
Highly skilled professional with extensive expertise in Microsoft Office and Office 365, including Excel, Project, Visio, and SharePoint. Proficient in equipment calibration, health education and promotion, statistical analysis, and both written and verbal communication. Adept at managing content management systems, webpage modification, and project development.
Seeking to leverage these skills to contribute effectively to organisational goals. Willing to take on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Occupational Health Technician
University of Edinburgh
05.2023 - 12.2024
- Providing clinical and administrative services in the provision of the University’s statutory health surveillance and screening programmes, as part of an occupational health service to employees, this includes undertaking Spirometry and Audiometry testing, evaluating and interpretating results of these screenings and explaining the results to individuals in a clear and concise manner, and either passing as 'Fit' or escalating as appropriate.
- Providing administration support in replying to email queries related to Health Surveillance, general IT support for the team and identifying and assisting investigations to patterns relating to Health Surveillance issues across the university.
- Checking stock-management for equipment required for Spirometry and Audiometry testing.
- I provide appropriate Health and Safety advice to users undertaking Health Surveillance in regards to appropriate protective equipment and identifying work related health symptoms to be fed back as appropriate to the Occupational Health team in accordance to the Control of Substances Hazardous to Health (COSHH) regulations.
- Assisting the Administration team in updating the Occupational Health Service webpages for a migration to an upgraded web platform, and have assisted the whole team in setting up Sharepoint pages and provided support for other Office 365 applications to be utilised, such as OneNote, Microsoft Forms and Tasks
- Involvement in reviewing policy and process updates, as well as providing user documentation for specialised software used by the Occupational Health Service in their daily tasks, including EOPAS, Vitalograph and Osicus.
- Providing extra support in the upgrades to Windows 11, ensuring that our current software packages are compliant and work with the new operating system
- Maintained up-to-date knowledge of occupational health regulations, ensuring company-wide compliance.
- Contributed to legal compliance by keeping abreast with changes in health and safety legislation.
- Managed confidential medical records, safeguarding privacy rights of employees.
Software Assistant
University of Edinburgh
06.2014 - 05.2023
- Supporting the software services team activities in the provision of an efficient, value-for-money software service to the university.
- Advising and processing software orders for university units, staff and students and recovering costs incurred by team-administered agreements.
- Monitoring software compliance, distributing media and licenses.
- Helping to and maintain permissions on access portals for all University staff for a variety of different software companies including Microsoft, Adobe and Wolfram, as well as in-house software download portals.
- Acting as key contact for members of staff and for advising on software packages, particularly Microsoft products and Adobe’s various licensing schemes, software licensing terms and conditions, server licensing, and software entitlement details.
- Keeping accurate and detailed records of all sales and software contracts with Microsoft Access databases and Excel spreadsheets, produce monthly and annual financial reports for sales of individual software sales, help with annual royalty reports.
- Providing first-line key contact for any support issues, answering queries via email and the UniDesk call management system.
- Facilitated smooth running of operations through efficient task management.
- Received, sorted and distributed incoming mail.
Facilities Clerical Assistant/Administrator
University of Edinburgh
12.2003 - 06.2014
- Checking and coding invoices; cash handling and investigating payment problems with companies
- Using the 'EIT' and 'Pecos' systems to order goods and, if necessary, journaling payments as required.
- Meeting with company representatives in the absence of the Facilities Manager.
- Fault reporting and room booking on EBIS; sickness absence recording on Oracle and ATRs; main enquiry point for Facilities via telephone and inperson, organising recycling for all IS areas.
- Kept up-to-date records of first aiders and fire stewards, organised training for H&S courses, all H&S signage in the various IS sites, plus keeping the IS Facilities wiki page up-to-date with policies and procedures.
- Participated in Health and Safety Committees for JCMB and the Main Library; taking minutes and assisting the Facilities Manager with sorting out concerns which come up in the meetings.
- Participated in the fortnightly Main Library Redevelopment Project meetings and played a key role in making sure that this £60 million redevelopment ran smoothly, which was a big success to the University.
- Delegating responsibility and supervised staff for Facilities at IS JCMB.
- Taking charge of the building management, discussing budget coding discrepancies with Stores staff, overseeing stocktaking in Stores and any other problems relating to the facilities in the IS area of the building, as well as liaising with relevant staff in the other departments of the building.
- Computing Services [EUCS]/Information Services [IS]
Receptionist (P/T) / CMVM IT Support Desk Admin (P/T)
University of Edinburgh
12.2003 - 08.2005
- Assisting staff, students and visitors to EUCS, Main Library, George Square who arrived at the Reception Desk.
- Answering enquiries relating to specific requests for help were passed on to the appropriate member of staff in the relevant support team.
- Assisting students print pre-payment service and balancing the till at end of work day.
- Checking and ordered supplies of EUCS computer related documentation, made up EUCS Induction Packs for new University staff and ordered stationery etc.
Education
Standard Grades and Highers - Maths, English, Chemistry, Physics
Holyrood RC High School
01.1998 - 01.2003
Skills
- Microsoft Office and Office 356, including;
- Excel
- Project
- Visio
- Sharepoint
- Equipment calibration
- Health education and promotion
- Statistical analysis
- Written and verbal communication
- Content management systems
- Webpage modification
- Project development
Certification
- Previous ITIL 4 Foundation Certificate
- Certificates in Spirometry and Audiometry
- Current First Aider
Personal Information
Date of birth: 13/05/1986
References
References available upon request.
Timeline
Occupational Health Technician
University of Edinburgh
05.2023 - 12.2024
Software Assistant
University of Edinburgh
06.2014 - 05.2023
Facilities Clerical Assistant/Administrator
University of Edinburgh
12.2003 - 06.2014
Receptionist (P/T) / CMVM IT Support Desk Admin (P/T)
University of Edinburgh
12.2003 - 08.2005
Standard Grades and Highers - Maths, English, Chemistry, Physics
Holyrood RC High School
01.1998 - 01.2003
- Previous ITIL 4 Foundation Certificate
- Certificates in Spirometry and Audiometry
- Current First Aider
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