Alison Toulson

Facilitated support for GPs in essential administrative and clinical tasks.

Assisted in classification of various documents.
Supported team in maintaining organised records.
Helped to ensure compliance with classification standards.

• Facilitated appointment scheduling and referral processes for GPs.
  Completed essential forms to support healthcare operations.
  Provided administrative assistance to improve office efficiency.
• Managed preparation of patients on long-term conditions register for annual clinical review.
• Enhanced patient care through collaboration within a multi-disciplinary team.

Streamline administrative processes to alleviate burdens on GPs and nurses.

Assumed responsibility for daily administrative tasks to ensure smooth operations.

• Facilitated patient communications by managing phone calls, emails, texts, and letters with professionalism.
• Organised physical and digital filing systems to enhance accessibility of patient records while maintaining confidentiality protocols.
• Collaborated with multidisciplinary team members to enhance service delivery effectiveness.

Managed daily operations of a busy pre-school to ensure smooth functioning and positive experiences for children and staff.

Assisted in managing project timelines and deliverables.
Supported team members in completing tasks efficiently.
Facilitated communication among stakeholders to ensure project alignment.

• Ensured compliance with health and safety legislation to maintain clean and safe working environments.
• Engaged parents and professionals to identify needs and deliver exceptional service.
• Cultivated and maintained courteous and effective working relationships with colleagues and clients.
• Resolved queries from colleagues through effective communication and step-by-step guidance.
• Enhanced working relationships through proactive participation in team-building activities.
• Enhanced child development through dedicated engagement in educational activities.