Versatile professional with extensive experience in education and hospitality management. Proven ability to lead teams, manage budgets, and resolve customer issues. Strong communication and problem-solving skills contribute to effective operations and enhanced guest experiences.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Owner of The Cromer Guest House
Self Employed
Bridlington, East Riding of Yorkshire
2018.04 - 2026.02
Managed all guest house operations, ensuring high standards in service and cleanliness.
Coordinated staff to optimise resource use in kitchen and laundry, reducing costs.
Oversaw guest check-in and check-out processes, ensuring a smooth experience.
Monitored compliance with safety regulations, safeguarding guests and staff.
Developed effective budgeting strategies to maintain financial health of the business.
D&T Teacher - Food and Textiles (Head of D&T)
Ecclesfield Secondary School
Sheffield, South Yorkshire
2001.09 - 2018.04
Achieved effective communication with parents, enhancing awareness of children's performance and behaviour at school.
Improved interactive learning experiences in classrooms through effective use of ICT tools.
Maintained strict adherence to syllabus guidelines across all grade levels.
Coordinated and monitored department staff, ensuring effective team dynamics.
Implemented collaborative cross-curricular projects with colleagues, engaging students in comprehensive learning experiences.
Created an inclusive classroom setting that promoted acceptance and value for all students.
Attended professional development sessions, ensuring alignment with latest teaching methodologies.
Organised classrooms to consistently cultivate positive learning experiences for students.
Empowered students to persevere in challenging tasks, fostering resilience.
Customer Services Manager
Forrest Furnishings
Edinburgh, Mid Lothian
2000.10 - 2001.08
Customer Services Manager
UNO, Furniture retailer
Edinburgh, Mid Lothian
1999.06 - 2000.10
Manager of Food Court Outlet
Spudulike
Edinburgh, Mid Lothian
1998.08 - 1999.06
Assistant Restaurant Manager
McDonald's Restaurants Ltd, Various stores
Edinburgh, Mid Lothian
1994.07 - 1998.07
Education
PGCE (Secondary D&T - Food and Textiles) - Education
Manchester Metropolitan University
Manchester, England
2000.09 - 2001.06
Post Graduate Diploma - Hospitality Management
Queen Margaret University
Edinburgh
1993.09 - 1994.06
BA Degree - Applied Consumer Studies (Food Product Development)
Queen Margaret University
Edinburgh
1990.09 - 1993.06
Skills
Budget management
Employee management
Strategic planning
Problem-solving
Resourcefulness
Communication skills
Hospitality management
Team leadership
Affiliations
Creative crafts, baking, sewing and gardening
Certification
Achieved a variety of certificates:
Food hygiene certificate Level 3
Allergies and intolerances
References
References available upon request.
Timeline
Owner of The Cromer Guest House
Self Employed
2018.04 - 2026.02
D&T Teacher - Food and Textiles (Head of D&T)
Ecclesfield Secondary School
2001.09 - 2018.04
Customer Services Manager
Forrest Furnishings
2000.10 - 2001.08
PGCE (Secondary D&T - Food and Textiles) - Education
Manchester Metropolitan University
2000.09 - 2001.06
Customer Services Manager
UNO, Furniture retailer
1999.06 - 2000.10
Manager of Food Court Outlet
Spudulike
1998.08 - 1999.06
Assistant Restaurant Manager
McDonald's Restaurants Ltd, Various stores
1994.07 - 1998.07
Post Graduate Diploma - Hospitality Management
Queen Margaret University
1993.09 - 1994.06
BA Degree - Applied Consumer Studies (Food Product Development)