Summary
Overview
Work history
Skills
Affiliations
References
Timeline
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Alison Parfitt

Waunlwyd,Blaen

Summary

Experienced in risk assessment and resilience in high-pressure environments, with a proven track record of leading teams to achieve organisational goals. Offering strong reliability and solid work ethic, with background in teamwork and manual tasks. Knowledgeable about safety protocols and quality control. Ready to use and develop attention to detail, communication, and problem-solving skills. Able to communicate effectively with good interpersonal skills. Able to work as part of a team and individually. Able to work well under pressure. Proactive and productive individual seeking opportunities to learn and develop new skills.

Overview

18
18
years of professional experience

Work history

Factory production worker

Dragon RS
Tredegar, Blaenau Gwent
04.2022 - Current
  • Packaged completed products to prepare them for shipment.
  • Inspected products to maintain high quality standards.
  • Collaborated with supervisors in implementing new production processes for improved performance.
  • Maintained cleanliness on the factory floor, promoted a healthy working environment.
  • Coordinated with team members to meet production targets effectively.
  • Followed compliance guidelines for safe operation of machinery.
  • Operated hand tools to assemble products efficiently.
  • Created top-quality products by following strict standards and specifications.
  • Maintained fast pace and attention to detail to meet productivity targets.
  • Used appropriate protective gear to minimise risk of injury.
  • Adhered to work schedules diligently for maximum productivity.

Covid testing assistant

Mitre
Ebbw Vale, Blaenau Gwent
04.2021 - 04.2022
  • Guiding individuals through Covid testing procedures
  • Performing efficiently in high-pressure environments
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient service and handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Handled confidential information, maintaining discretion and integrity.
  • Understood and adhered to company's health and safety policies.

Waitress assistant

Whitbread PLC
Ebbw Vale, Blaenau Gwent
07.2012 - 04.2021
  • Collaborated with team to provide efficient service during peak hours.
  • Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
  • Delivered meals swiftly, contributing to positive dining experience for guests.
  • Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
  • Streamlined order placements with clear communication to kitchen staff.
  • Followed health regulations whilst handling food, promoting safe practices.
  • Helped seat guests upon arrival, leading to a welcoming atmosphere.
  • Maintained cleanliness in serving and dining area for hygienic environment.
  • Enhanced dining experience through friendly interaction with customers.
  • Worked closely with kitchen staff members to understand dietary needs of specific clients.
  • Managed cash register efficiently, ensuring accurate billing process for customers.
  • Ensured customer satisfaction by addressing queries and complaints promptly.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Followed health and hygiene standards when handling food and cleaning restaurants.

Head housekeeper

Whitbread PLC
Ebbw Vale, Blaenau Gwent
05.2007 - 07.2012
  • Prioritised tasks effectively to meet tight deadlines during peak seasons.
  • Maintained a clean and healthy environment by regularly supervising housekeeping duties.
  • Resolved disputes amongst staff members tactfully, fostering a harmonious work environment.
  • Delegated tasks according to individual strengths, boosting team efficiency.
  • Instructed staff on use of new cleaning tools, improving their productivity levels.
  • Improved condition of rooms to boost guest comfort by implementing strict cleaning standards.
  • Fostered a friendly atmosphere among staff and guests by promoting positive communication practices.
  • Managed laundry operations, ensuring clean linens at all times.
  • Ensured guest satisfaction with timely and efficient room service.
  • Trained new members of the team, ensuring high quality service delivery.
  • Organised team meetings for better communication and coordination amongst staff.
  • Consistently exceeded safety audit goals, conducting random room inspections to verify execution of tasks to quality standards.
  • Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
  • Liaised with management to establish and complete priority cleaning jobs.
  • Kept well-stocked cleaning supplies to meet establishment housekeeping requirements.
  • Inspected rooms to confirm quality and attention to detail met brand standards.

Skills

  • Risk assessment capability
  • Resilience in stressful situations
  • Leading teams
  • Organisation and prioritisation capabilities
  • Pressure handling
  • Deep-Cleaning expertise
  • Calm under pressure
  • Cleaning chemical safety
  • Housekeeper staff training
  • Attention to Detail
  • Effective time tracking

Affiliations

  • gardening
  • socialising with friends and family

References

References available upon request.

Timeline

Factory production worker

Dragon RS
04.2022 - Current

Covid testing assistant

Mitre
04.2021 - 04.2022

Waitress assistant

Whitbread PLC
07.2012 - 04.2021

Head housekeeper

Whitbread PLC
05.2007 - 07.2012

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Alison Parfitt