A self motivated and accomplished professional with experience working in a fast paced environment, adapting to the many changing needs of the business. As a contractor, LBG gave me continuous project work due to my results on projects delivered, my wealth of knowledge across the business and my credibility within the project world and business as usual.
Responsible for impact assessing and planning training programmes, change requests and MI across multiple projects. Involved in work streams, implementing new systems and processes to produce more efficient ways of working. Up skilled internal colleagues on all role activities due to a change in strategy, by Lloyds, to reduce the use of non-permananent workers.
Responsibilities included:
Daily fire up calls
Creation of detailed delivery plans and resources
Manage and process change requests
Use of project scheduling trackers and reports
Worked on many varying projects throughout the whole of Lloyds Banking Groups business divisions. Initial impact assessing of projects through to training plans and scheduling. Responsibilities varied from recruiting internal and external trainers, running Train the Trainers, and conducting observations. Large scale projects involved event booking and entire event set up. Providing interim reports, tracking and producing MI for internal SLT.
Key achievements:
Lloyds & Halifax Leadership Events
Senior Manager Certification Regime training
Largest integration training programme in banking, at the time, when Lloyds bought out HBoS.
Led a National delivery team of trainers, delivering core and bespoke training across England, South Wales and Northern Ireland.
Partnered with Area Managers in the region, coaching and developing estate agency partners and valuers. Drove sales figures against agreed targets.
Resourcing, scheduling and engagement
Stakeholder engagement
Presentation & Facilitation skills
Diary Management
Organisational skills
People skills
Flexible & adaptable