Alison Butt

• Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
• Managed staff rotas, planning workloads effectively and strategically.
• Built customer retention and satisfaction by delivering top-quality service.
• Planned, organised and monitored resources for efficient use of labour, equipment and materials.
• Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
• Oversee and maintain all Health and safety audits , risk assessments , permit to work forms , fire alarm testing
• Monthly meeting with employees to maintain good communication, health check and address and solve any issues . Implement flexibility where needed .
• Set and managed operational schedules with proper coverage to meet customer service demands.
• Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
• Dealt with customer complaints and rectified product and service issues.
• Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.

• Increased team productivity through effective staff planning, coordination and task delegation.

• Working for various promotional agencies and their clients covering Derbyshire , Nottinghamshire and Leicestershire covering all aspects of promotional work from display stands in stores , displaying promotional material in independent retailers , implementing new products to market via sales.

.Managing accounts to profit and loss

. Filing tax returns

. Purchasing all materials necessary to complete jobs

. Organising workload to enable work to be completed on time .

. Organising timescale of delivery of materials to enable deadlines to be met.

• Maintained accurate and complete documentation for all financial department procedures.
• Balanced reports to submit for approval and verification.
• Reconciled all company accounts, including credit cards, employee expenses and commissions.
• Compiled general ledger entries on short schedule with 100% accuracy.
• Generated invoices based on established accounts receivable schedules and terms.
• Resolved invoice coding and tracked recurring expenses for accrual entry.