Alison Armstrong

Develop and execute innovative customer engagement initiatives to foster loyalty and encourage repeat visits.

Facilitate customer events and initiatives within the store, analysing the data to plan for future customer engagement.

Working alongside the sales and customer service team to deliver customer loyalty and managing the customer IKEA Family scheme.

Tracking sales data for IKEA Family offers and making decisions on placement and product choices for such offers.

Managing the events budget and also the Charity and Community budget.

Developing design solutions for in store room sets, producing cad drawings, presenting to the store management team and sales team to ensure correct commerciality.

Implementation of the roomsets working with other team members, including painting, basic carpentry and furniture assembly.

Managing the day to day running of the store alongside a staff of 4.

Ordering and liasing with suppliers in line with current trends and with the customer base in mind.

Responsible for all displays and store design.