Alison Aldred
Boston,Lincolnshire
Summary
Motivated professional demonstrating strengths in client care and support. Adapts to diverse client needs through a client-centred approach and proactive problem-solving. Committed to enhancing service user experiences and implementing best practices in care. Caring professional with strong background in providing emotional and practical support to individuals with diverse needs. Experienced in assisting with daily living activities, administering medication, and facilitating community engagement. Compassionate and patient, with focus on promoting independence and enhancing quality of life. Experienced in providing compassionate support and care to individuals with diverse needs. Capable of fostering positive and inclusive environment while assisting with daily activities, personal care, and emotional support. Exceptional communication and interpersonal skills, ensuring strong relationships with clients and colleagues. Support Worker with vast hands-on experience in providing compassionate care and support to individuals with diverse needs. Strong background in assisting with daily living activities, developing personalised care plans, and fostering positive relationships. Proven track record in crisis management, advocating for clients' rights, and collaborating with multidisciplinary teams to ensure holistic care. Committed to making positive impact on clients' lives by promoting independence and enhancing overall well-being.
Overview
21
21
years of professional experience
Work History
Support Worker
AMG Nursing & Care Services
Chesterfield, Derbyshire
05.2019 - Current
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
- Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
- Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
- Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
- Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
- Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
- Monitored client health and well-being, swiftly responding to emergencies and liaising with healthcare providers as necessary.
- Generated detailed reports to document clients' progress.
- Conducted regular risk assessments in clients' homes to identify potential hazards and implement preventative measures.
Support Worker
Elm Care
chesterfield, Derbyshire
03.2019 - 10.2021
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Offered emotional support and companionship, reducing feelings of isolation among clients.
- Encouraged service users to be independent and active members of society.
- Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
- Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
- Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
- Provided support in social, physical and emotional areas to assist clients with integrating into local community.
- Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
- Monitored client health and well-being, swiftly responding to emergencies and liaising with healthcare providers as necessary.
- De-escalated violent, aggressive and threatening behaviour.
- Supported clients in managing their finances and budgeting, increasing their financial independence and security.
- Implemented strategies to support clients with mental health issues, contributing to their emotional and psychological well-being.
- Generated detailed reports to document clients' progress.
- Conducted regular risk assessments in clients' homes to identify potential hazards and implement preventative measures.
- Obtained client feedback to enhance services and user experience.
GMB Representative
GMB
Chesterfield, Derbyshire
02.2018 - 06.2019
- Provide on-site support by advising staff on workplace concerns and resolving issues.
Senior Care Assistant
Ashcroft Nursing Home
Chesterfield, Derbyshire
03.2017 - 04.2019
- Engaged in respectful communication, respecting the dignity of those in care.
- Helped patients with personal care tasks, including meal assistance, toileting and mobility support.
- Assisted residents with personal care tasks, including bathing, dressing, and grooming, promoting independence and dignity.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Supported residents with mobility issues, using hoists and mobility aids safely to prevent injuries and promote independence.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Provided personalised care and support to residents, enhancing their quality of life.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Delivered excellent patient care, consistently receiving positive reviews from families.
- Provided compassionate end-of-life care, offering emotional support to both residents and their families during difficult times.
- Responded to emergencies with composure and efficiency, applying first aid and CPR training to safeguard resident health.
- Monitored and recorded vital signs, contributing to health assessments and care plans.
- Delivered specialised dementia care, utilising evidence-based approaches to support memory and cognitive function.
- Provided emotional support and companionship, building trusting relationships.
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
- Conducted risk assessments to identify potential hazards within the care setting.
- Responded promptly to emergencies, applying first aid and alerting medical staff.
- Obtained current medical information, weight, height and vital signs to aid care planning.
- Assisted in the implementation of care plans, tailored to individual needs.
- Supervised junior care assistants, providing mentorship and feedback to elevate care standards and team performance.
- Maintained a clean and hygienic living environment for residents, adhering to infection control guidelines.
- Maintained and updated digital patient records and medical information.
- Delivered service according to policies, procedures and practices.
- Documented care plans, hospital actions and patient activities in line with best practices in clinical communication.
- Conducted daily assessments of resident's health and wellbeing, promptly addressing any concerns with healthcare professionals.
- Managed the upkeep of resident records, ensuring accuracy, confidentiality, and compliance with regulatory standards.
- Offered guidance on personal hygiene practices, promoting self-care skills.
- Implemented time sensitive spot checks ensuring team followed policies and procedures.
- Led training sessions for new care assistants, imparting essential skills and fostering a supportive team environment.
Cre assistant
Ashcroft Care Home
Chesterfield, Derbyshire
01.2008 - 05.2017
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Engaged in respectful communication, respecting the dignity of those in care.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
- Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Positioned and transported patients in wheelchairs or on movable beds.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
- Cleaned rooms and sanitised kitchen workspaces.
- Kept patients, carers and families updated on health conditions through regular communications.
- Completed regular checks on patient vitals, condition and recovery.
- Responded promptly to emergencies, applying first aid and alerting medical staff.
- Conducted risk assessments to identify potential hazards within the care setting.
- Coordinated with family members, providing updates and involving them in care decisions.
- Obtained current medical information, weight, height and vital signs to aid care planning.
- Documented care plans, hospital actions and patient activities in line with best practices.
- Monitored ward patients and reported concerns to senior nurses.
- Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.
- Charted patient information related to vital signs, pain management and daily inputs and outputs.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Provided personalised care and support to residents, enhancing their quality of life.
- Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
- Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
Bartender
Elements Nightclub
Chesterfield, Derbyshire
01.2007 - 03.2008
- Kept bar stocked and organised for easy access and quick service to customers.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
- Verified customer age using official government identifications prior to serving alcohol.
Counter Assistant
Age Concern
Chesterfield, Derbyshire
01.2006 - 04.2007
- Processed cash and card payments at checkout, providing correct change.
- Maintained high levels of cleanliness and organisation within the counter area to uphold store standards.
- Responded to customer inquiries via phone and in person, offering prompt and courteous service.
Cafe Worker
Fantasy Island
Ingoldmells , Skegness
05.2005 - 05.2006
- Provided friendly, efficient table service, taking customer orders and processing swiftly.
- Prepared and served a variety of coffees, teas, and other beverages to meet customer preferences.
- Greeted customers warmly, seating at clean, vacant tables and offering advice on food ordering procedures.
- Kept cafe looking presentable and clean by clearing and deep cleaning tables after use.
Education
NVQ Level 3 - Health & social care
City & Guilds of London Institute
Chesterfield01-2014
NVQ Level 2 - Health & social care
City & Guilds of London Institute
Chesterfield01-2010
Certificate of Higher Education - Level 2 Maths and English
Chesterfield College
Chesterfield01-2009
Certificate of Higher Education - I.T
Pitman Training
Chesterfield01-2007
NVQ Level 2 - Hairdressing
Chesterfield College
Chesterfield01-2005
Brookfield Community School
Chesterfield01-1997
TBG Learning
ChesterfieldSkills
- Medication administration
- Client relationship management
- Risk assessment
- Patient interaction
- Record-keeping
- Emotional support
- Behaviour management
- Health monitoring
- Crisis intervention
- Personal care assistance
- Quality of life enhancement
- reliable and trustworthy
- Personal care
- Respect for diversity
- Building relationships
- Safeguarding policies
- Safeguarding protocols
- Meal preparation
- Health and safety procedures
- Report-writing
- Daily living assistance
- Learning disabilities support
- Mental health support
- Disability support
- Activities of Daily Living
- Client-Centred approach
- Infection control knowledge
- Dementia care knowledge
- Professional boundaries understanding
- Elderly care knowledge
- Grooming and personal care
- Residential housekeeping
- Social care
- Clean driving record
- Nutrition knowledge
- Health checks
- Quality improvement techniques
- Caring demeanour
- Family mediation
- Legislation knowledge
- Peg Trained
- Medication Trained
- Suction Trained
Timeline
Support Worker
AMG Nursing & Care Services
05.2019 - Current
Support Worker
Elm Care
03.2019 - 10.2021
GMB Representative
GMB
02.2018 - 06.2019
Senior Care Assistant
Ashcroft Nursing Home
03.2017 - 04.2019
Cre assistant
Ashcroft Care Home
01.2008 - 05.2017
Bartender
Elements Nightclub
01.2007 - 03.2008
Counter Assistant
Age Concern
01.2006 - 04.2007
Cafe Worker
Fantasy Island
05.2005 - 05.2006
NVQ Level 3 - Health & social care
City & Guilds of London Institute
NVQ Level 2 - Health & social care
City & Guilds of London Institute
Certificate of Higher Education - Level 2 Maths and English
Chesterfield College
Certificate of Higher Education - I.T
Pitman Training
NVQ Level 2 - Hairdressing
Chesterfield College
Brookfield Community School
TBG Learning