Alis Mair Jones
Caernarfon,Gwynedd
Summary
Creative bilingual communicator specialising in media and storytelling. Experienced in developing written, audio, and performance content while engaging diverse audiences in media and customer service. Strong organisational skills and keen interest in Welsh culture enhance ability to deliver impactful digital content.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Cafe worker
Pantri Llanberis
Llanberis, Gwynedd
2019.03 - Current
- Served customers, took orders and prepared food and drinks in a busy cafe environment.
- Handled payments accurately and maintained a high standard of customer service.
- Kept the work area clean, organised and well-presented.
- Worked effectively as part of a team while managing tasks during busy periods.
Freelance BBC Worker
BBC Radio Cymru
Bangor, Gwynedd
2023.07 - 2025.09
- Interacted professionally with the public in fast-paced live broadcasting environment, fostering positive listener experiences.
- Enhanced audience engagement through active listening and effective customer service in live broadcasting.
- Handled listener phone calls, texts and emails for BBC radio programmes, ensuring timely and relevant responses.
- Recorded and relayed audience contributions to production teams, facilitating seamless integration into programming.
Education
A-Levels -
Ysgol Brynrefail
Gwynedd 2019.09 - 2021.06
Bachelor of Arts - Welsh, Theatre and Media
Bangor University
Bangor 2022.09 - 2025.06
Master of Arts - Journalism, Communications and Media
Cardiff University
Cardiff 2025.09 -
Skills
- Customer service
- Welsh and English communication
- Audience engagement
- Social media awareness
- Digital content creation
- Writing and editing
- Basic video/audio editing
- Project organisation
Accomplishments
- Ellen Kent Prize, Bangor University - awarded for best Welsh BA dissertation
- Radio Drama Project, Bangor University - wrote and produced an original radio drama, which was selected for a university exhibition.
Languages
Welsh
Native
Timeline
Master of Arts - Journalism, Communications and Media
Cardiff University
2025.09 -
Freelance BBC Worker
BBC Radio Cymru
2023.07 - 2025.09
Bachelor of Arts - Welsh, Theatre and Media
Bangor University
2022.09 - 2025.06
A-Levels -
Ysgol Brynrefail
2019.09 - 2021.06
Cafe worker
Pantri Llanberis
2019.03 - Current