ALISHBA KHAN
Aylesbury,Buckinghamshire
Summary
Detail orientated and proactive individual with. Strong work ethic and background in supporting customer facing environments and daily operations. I am eager to apply my academic knowledge and skills in a practical work environment while still continuing to learn and develop professionally and contribute positively to the team. . Proven track record in team building and problem-solving, ensuring effective collaboration and time management. Committed to driving organisational success through innovative solutions and continuous improvement.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Customer Services Assistant
Sainsbury's
Aylesbury, Buckinghamshire
2023.01 - Current
- Assisted customers by addressing inquiries and resolving issues in a timely manner.
- Maintained accurate product knowledge to provide informed recommendations to customers.
- Coordinated with team members to ensure efficient operation of customer service desk.
- Processed transactions and handled cash with attention to detail and accuracy.
- Resolved customer complaints by investigating issues and providing timely solutions.
- Engaged with customers to understand their concerns and ensure satisfaction with outcomes.
- Provided friendly service to enhance customer experience.
- Resolved complaints with prompt, courteous service.
Food production operator
The Real Wrap Co.
Aylesbury, Buckinghamshire
2021.10 - 2022.07
Operated production machinery to ensure efficient food processing and packaging.
- Monitored quality control standards to maintain product safety and compliance.
- Assisted in training new employees on operating procedures and safety protocols.
- Coordinated with team members to streamline workflows and enhance productivity.
- Worked flexibly to meet changing shift patterns and provide staff absence cover.
- Maintained excellent levels of cleanliness in working areas, continually adhering to strict health and safety regulations.
- Optimised line efficiencies through effective and efficient stock checking and replenishing.
Education
GCSEs -
Aylesbury Vale Academy
Buckingham, Buckinghamshire 2018.09 - 2022.08
A-Levels -
Aylesbury Vale Academy
Buckingham, Buckinghamshire 2022.09 - 2024.08
Skills
Problem-solving
- Communication skills
- Public speaking
- Team building
- Multilingual
- Programme development
- Strategic planning
- Time Management
Languages
Urdu
Advanced
English
Proficient (C2)
Pothwari
Proficient (C2)
Accomplishments
Young Enterprise- Awarded for developing and running a Project which demonstrated teamwork and organisation skills along with public speaking
References
References available upon request.
Timeline
Customer Services Assistant
Sainsbury's
2023.01 - Current
A-Levels -
Aylesbury Vale Academy
2022.09 - 2024.08
Food production operator
The Real Wrap Co.
2021.10 - 2022.07
GCSEs -
Aylesbury Vale Academy
2018.09 - 2022.08