Alishba Ahmed Yousafi
Cardiff
Summary
Dynamic and adaptable professional with strong communication and digital literacy, proficient in Microsoft Office Suite. Recognized for delivering exceptional customer service and administrative support while thriving in fast-paced, team-oriented environments. Adept at multitasking, detail-oriented, and fluent in English and Hindi/Urdu. Committed to enhancing organisational efficiency and fostering positive client experiences through proactive problem-solving and cultural fluency.
Overview
7
7
years of professional experience
Work History
Associate Administrator
Atradius
Cardiff
07.2024 - Current
- Reviewing and preparation of credit insurance requests
- Data analysis to highlight essential KPIs for team
- Visual reporting (graphs) of KPIs to senior management
- Coordination of travel arrangements to facilitate business operations
- Maintenance of effective electronic filing systems for improved document management
- Scheduling of appointments and meetings, ensuring optimal time management within the office environment
- Updating of company database regularly, ensuring accuracy of information stored therein
- Providing support to senior administrator with daily tasks
IT Audit Associate
KPMG
Lahore
08.2023 - 12.2023
- Training of IT Audit practices
- Preparing cliental compliance sheets on real time data
- Client coordination to gather evidence
- Noted findings and compiled evidence of misdeeds
- Flexibility and adaptability to dynamic environments
Assistant Manager Property and MIS Control
Habib Bank Ltd
Karachi
06.2022 - 06.2023
- Maintaining MIS for Bank properties Pan Pakistan
- Communicating with Landlords via calls/emails for renewal of lease agreements
- Preparing approvals for lease agreement renewals/advance rent
- Established unit process manual as per policy dynamics
- Monitor team attendance
- Liaison with L & D department for staff trainings
- Assisting senior management in new initiative activities
Human Resources Officer
Education Bay School
Karachi
09.2021 - 06.2022
- Screening and shortlisting of suitable resumes
- Preparing job advertisements
- Leading main candidate interview process
- Leading induction process for new employees
- Operating attendance software for payroll purpose
- Catering to general employee queries in person and via emails
- Arranging various training and development sessions for employees
Admin Officer
Education Bay School
Karachi
09.2020 - 08.2021
- Responsible for various general administrative tasks
- Operating the student fee department
- Follow-ups calls to parents for fee defaults
- Parent coordination via emails, calls and in person to resolve fee related matters
- Parent coordination keeping various student affairs at forefront
- Tracking and managing staff attendance records
- Controlling the office petty cash float
Teacher
Gymboree (International Preschool Chain)
Karachi
08.2018 - 08.2020
- Contribution to pre-section as a class teacher
- Preparing lesson plans as per the curriculum
- Creating innovative pedagogical methods for students
- Leading annual events
Education
Master of Business Administration - Finance
SZABIST
Bachelor of Business Administration - Finance
SZABIST
A-Levels - Accounting and Business
Southshore College For A Levels
O Levels - Commerce
Haque Academy
Certificate of Higher Education - Finance
Financial Analysis Course
Cardiff 08.2024 -
Skills
- Strong communication/written skills
- Digital skills (MS Office; Word, Power Point, Excel, Outlook, etc)
- Customer relations/dealings
- Administrative abilities
- Multitasker
- Team player
- Attention to details
- Flexibility and adaptability to dynamic environments
Languages
English
Fluent
Urdu
Fluent
Timeline
Certificate of Higher Education - Finance
Financial Analysis Course
08.2024 -
Associate Administrator
Atradius
07.2024 - Current
IT Audit Associate
KPMG
08.2023 - 12.2023
Assistant Manager Property and MIS Control
Habib Bank Ltd
06.2022 - 06.2023
Human Resources Officer
Education Bay School
09.2021 - 06.2022
Admin Officer
Education Bay School
09.2020 - 08.2021
Teacher
Gymboree (International Preschool Chain)
08.2018 - 08.2020
Bachelor of Business Administration - Finance
SZABIST
A-Levels - Accounting and Business
Southshore College For A Levels
O Levels - Commerce
Haque Academy
Master of Business Administration - Finance
SZABIST
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