Summary
Overview
Work history
Education
Skills
Timeline
Generic

Alisha Vasaya

leicester,leicester

Summary

Dedicated professional with expertise in basic bookkeeping, front desk security protocols, and customer service. Proven ability to implement strategic planning and conflict resolution techniques effectively. Strong communicator with a focus on clear communication and exceptional customer service. Seeking to leverage skills in a dynamic environment to contribute to organisational success.

Experienced professional with focus on creating welcoming and organised front office environments. Skilled in managing high-volume phone calls, scheduling appointments, and providing exceptional customer service. Consistently ensures smooth office operations through strong communication and multitasking abilities.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Receptionist

Samworth Brothers
Leicester
11.2024 - Current
  • Maintained accurate logs of visitor entries for security purposes.
  • Assisted with administrative tasks, improving overall functionality of the office.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.

Supervisor

poppies
London
05.2024 - 11.2024
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Managed daily operations to increase productivity.
  • Improved team efficiency by implementing new scheduling practices.
  • Ensured smooth operations with regular maintenance checks.

Care assistant

haven care
London
01.2023 - 05.2024
  • Organised recreational activities for improved social interaction amongst residents.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Administered medication to patients, ensuring proper health management.

Accountant assistant

jain transport
vapi
01.2020 - 07.2022
  • Implemented new accounting software for enhanced data management.
  • Oversaw invoice processing, reduced errors significantly.
  • Worked closely with senior accountants for successful financial audits.
  • Maintained accurate financial records by diligently updating the company's bookkeeping system.
  • Entered transactions into internal databases.
  • Maintained and improved company bookkeeping processes.

Sales assistant

blue star
vapi
09.2019 - 01.2020
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Offered personalised shopping advice to enhance customer experiences.

Education

Bachelor of Arts - psychology

Savitribai Phule Pune university
silvassa
06.2018 - 04.2021

masters - international management and business development

Glasgow Caledonian University
london
01.2023 - 05.2024

Skills

  • Basic bookkeeping
  • Front desk security protocols
  • Customer Service
  • Strategic planning
  • Conflict Resolution
  • Clear communication

Timeline

Receptionist

Samworth Brothers
11.2024 - Current

Supervisor

poppies
05.2024 - 11.2024

Care assistant

haven care
01.2023 - 05.2024

masters - international management and business development

Glasgow Caledonian University
01.2023 - 05.2024

Accountant assistant

jain transport
01.2020 - 07.2022

Sales assistant

blue star
09.2019 - 01.2020

Bachelor of Arts - psychology

Savitribai Phule Pune university
06.2018 - 04.2021
Alisha Vasaya