Alisha Tabassum
edinburgh ,Scotland
Summary
As a motivated and approachable individual, I work on engaging with people and fostering positive team dynamics. Confident in my abilities and equipped with strong teamwork skills, I’m great at working both independently and collaboratively. Punctuality and reliability are both essential to my work ethic, ensuring timely and dependable performance in any situation. I can work under pressure, maintaining effectiveness and composure when faced with challenges. I am keen to learn and embrace new opportunities, I am always ready to learn new things and take on challenges.
Overview
2027
2027
years of professional experience
Work History
student placement
redhall special school
Edinburgh, Scotland
10.2025 - 03.2026
- Assisted special needs students with daily activities to promote independence and improve life skills.
- Monitored and recorded progress of SEN students, providing feedback to teachers and parents.
- Supervised and supported SEN pupils to complete in-class activities.
- Quickly built strong, long-lasting relationships with students to obtain extensive knowledge on individual needs and struggles.
Barista
cupp
edinburgh , Scotland
02.2025 - 11.2025
- Operated espresso machines and coffee-making equipment to produce quality beverages.
- Assisted in maintaining cleanliness of coffee machines, counters, and customer areas.
- Displayed calm demeanour during busy periods and special events.
- Provided excellent customer service and upheld conduct standards.
student placement
braidburn special school
Edinburgh, Scotland
10.2024 - 06.2025
- Supervised SEN pupils in completing in-class activities.
- Provided 1:1 support to students facing behaviour and learning challenges.
- Assisted in modifying classroom settings to enhance sensory environments for students with processing issues.
- Demonstrated empathy and care while addressing emotional and physical needs of students.
Customer Care and Service Agent
Edinburgh Airport
- During my time working at the airport, I helped customers solve their last minute problems they made have had, and tried to find an easy solution for them before their flights, e.g, helping customers with check in and loading luggage, or finding their boarding gates.
Islamic Studies Teacher
Blackhall Mosque
- In the mosque I was teaching classes of children from many different age ranges, while teaching I helped assist the children with work and anything they struggling with understating, assuring the children that they are in a safe environment and making sure all their needs were met and satisfied.
Waitress
Ronaq Restaurant
- During the time as a waitress I have served a high volume of guests daily, balancing orders and requests to handle simultaneous needs.
- I have also been able to handle customer feedback and complaints calmly and diplomatically.
- I learnt to clear and set tables between guests to optimise covers and turnovers which helped me become more efficient.
- I have satisfied guests by exceeding standards, delivering exceptional service and encouraging repeat business and also welcomed guests with warmth and professionalism.
Education
Certificate of Higher Education - social services
Edinburgh college
Edinburgh01-2025
SVQ Level 5 - social services
Edinburgh college
Edinburgh01-2024
Certificate of Higher Education - English
Forrester high school
edinburgh 01-2023
SVQ Level 5 - modern studies
Forrester high school
edinburgh 01-2023
SVQ Level 5 - childcare
Forrester high school
Edinburgh01-2023
SVQ Level 5 - health and wellbeing
Forrester high school
Edinburgh01-2023
SVQ Level 5 - English
Forrester high school
Edinburgh01-2022
Skills
- Problem solving
- Communication
- Adaptability
- Time management
- Organization
- Customer service
- Behavior management
Languages
Fluent in Urdu
Fluent in Punjabi
Eligibility
Eligible to work in the UK
Timeline
student placement
redhall special school
10.2025 - 03.2026
Barista
cupp
02.2025 - 11.2025
student placement
braidburn special school
10.2024 - 06.2025
Customer Care and Service Agent
Edinburgh Airport
Islamic Studies Teacher
Blackhall Mosque
Waitress
Ronaq Restaurant
Certificate of Higher Education - social services
Edinburgh college
SVQ Level 5 - social services
Edinburgh college
Certificate of Higher Education - English
Forrester high school
SVQ Level 5 - modern studies
Forrester high school
SVQ Level 5 - childcare
Forrester high school
SVQ Level 5 - health and wellbeing
Forrester high school
SVQ Level 5 - English
Forrester high school