alisha-mai saville
Leeds, West Yorkshire,United Kingdom
Summary
Results-driven Retail Worker and Waiter with extensive experience in customer service and teamwork. Specialised in cash handling, sales achievement, and effective communication. Enhanced customer experiences through attentive service and proactive problem-solving. Committed to multitasking, time management, and upholding hygiene and safety standards.
Overview
1
1
year of professional experience
Work History
Retail Worker
River Island
07.2023 - 12.2023
- Rotated stock to minimise waste and prevent losses.
- Processed transactions quickly and accurately, including cash handling, card payments, and refunds.
- Managed till operations and payment processing, providing change, receipts, and packing bags.
- Collaborated with shop-floor teams to enhance customer experiences from arrival to purchase.
- Listened to customer needs, providing tailored support for improved in-store experiences.
- Met sales targets through proactive promotion and excellent customer service.
Waiter
Cortex
06.2022 - 03.2023
- Served meals and beverages with attention to detail, ensuring timely delivery and high service standards.
- Welcomed new customers, providing prompt seating assistance to enhance their dining experience.
- Checked tables before guest arrival, ensuring quality standards were met for an exceptional dining atmosphere.
- Arranged tables with clean cutlery, crockery, and glassware throughout service periods.
- Supported setup of dining area for service including table arrangements and decorations.
- Ensured compliance with hygiene and food safety regulations, maintaining a safe environment for guests.
- Assisted bar staff with preparation of garnishes and inventory restocking before service.
Education
BETC level 5 HND - Cyber security
Global banking school
Leeds01-2028
Extended foundation diploma - Business and finance
Leeds City College
Leeds01-2025
Foundation degree - Business and finance
Leeds City College
Leeds01-2024
NVQ Level 1 - level 1 multiskilled
North street building college
Leeds01-2023
GCSEs -
Cockburn Highschool
Leeds01-2022
Skills
- Cash handling
- Till and cash handling
- Money handling
- Shelf stocking
- Stocking shelves
- Stockroom management
- Product merchandising
- Technical product knowledge
- Sales target achievement
- Customer service
- Face-to-face selling
- Team collaboration
- Multitasking efficiency
- Time management
- Attention to detail
- Adaptable problem solving
- Effective communication
- Conflict resolution
Timeline
Retail Worker
River Island
07.2023 - 12.2023
Waiter
Cortex
06.2022 - 03.2023
BETC level 5 HND - Cyber security
Global banking school
Extended foundation diploma - Business and finance
Leeds City College
Foundation degree - Business and finance
Leeds City College
NVQ Level 1 - level 1 multiskilled
North street building college
GCSEs -
Cockburn Highschool