Alisha Joseph
Colchester ,Essex
Summary
Experienced and approachable individual committed to helping businesses achieve long-term financial success. Exceptional communicator producing clear business direction and logical thinking to execute company strategies that meet business goals and objectives. Demonstrates flexible and innovative approach to problem-solving. Trustworthy with years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Overview
32
32
years of professional experience
Work History
Chief Operating Officer
Colchester Anti Loo Roll Brigade
Colchester , Essex
06.2023 - Current
- Develop strategic plans
- Oversee budget verification of expenditures, assets and liabilities, ensuring cost-effectiveness while upholding quality standards
- Develop successful strategies and policies, meeting organisational needs and implementing improvements
- Fostered a culture of continuous improvement, encouraging innovation and adopting best practices in operational management.
- Managed crisis situations with a calm and strategic approach, minimising impact on operations and preserving stakeholder confidence.
- Established clear, effective policies for standardisation across operational areas, enhancing consistency and efficiency
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Oversee financial management, including budgeting, forecasting, financial reporting, ensuring healthy cash flow
- Ensured organisation adhered to regulatory standards and internal policies.
- Manage the Stanway Lakelands Centre, Governance, Compliance, Employment, Payroll, Booking Sytems, Events & Site Maintenance
Senior School PA
Colchester High School
Colchester , Essex
01.2011 - 07.2019
- Coordinated small and large scale events, conferences, and seminars to enhance engagement and collaboration
- Delivered compassionate pastoral support, fostering academic, social, and emotional development.
- Managed sensitive information securely with discretion, adhering to data protection laws and company policies.
- Ensured high Manager satisfaction by promptly addressing requests and inquiries
Hairstylist
Self Employed
Colchester , Essex
10.2007 - 01.2011
- Managed home-based salon, providing personalised hair services to clients
Salon Manager
The Hair factory
Colchester , Essex
01.2002 - 08.2007
- Managed salon operations and appearance, ensuring adherence to aesthetics and quality standards for enhanced customer experience.
- Oversaw daily operations at salon, ensuring smooth workflow and service delivery, scheduling staff shifts and overseeing client bookings for optimal service delivery
- Arranged employee schedules for optimal staffing during peak hours and coordinated customer appointment calendar to ensure seamless service delivery.
- Resolved customer issues promptly to uphold service standards and foster loyalty and satisfaction.
- Coordinated salon events and promotions, increasing brand visibility and attracting a broader clientele
Hairstyling Specialist
Crouch Street Salon
Colchester , Essex
07.1994 - 01.2002
- Established and nurtured a loyal clientele through personalised service
- Consistently ranked as a top stylist by delivering exceptional hair services and client satisfaction
Education
GCSEs - Secondary Education
Thomas Lord Audley
Colchester 01-1994
Skills
- Strategic planning
- Financial management
- Crisis management
- Policy development
- Operations oversight
- Regulatory compliance
- Project management
- Team leadership
Hobbies and interests
- Spending time with my family
- Reading
- Decorating & Interiors
Timeline
Chief Operating Officer
Colchester Anti Loo Roll Brigade
06.2023 - Current
Senior School PA
Colchester High School
01.2011 - 07.2019
Hairstylist
Self Employed
10.2007 - 01.2011
Salon Manager
The Hair factory
01.2002 - 08.2007
Hairstyling Specialist
Crouch Street Salon
07.1994 - 01.2002
GCSEs - Secondary Education
Thomas Lord Audley