Alisha Goodliffe
Bridgend
Summary
I am organised and motivated with experience in both healthcare and hospitality management. I have excellent communication, customer service and patient care skills. I consistently work to achieve high standards, with punctuality and proficient time management. I have an ambition for learning, having achieved a Bachelor of Science degree in Sociology. I pride myself on working in a professional, positive and friendly manner.
Overview
10
10
years of professional experience
Work History
Housekeeper
The Vale Resort
03.2026 - Current
- Handling customer enquiries
- Organising cleaning priorities
- Maintaining high standards of cleanliness
Trainee Dental Nurse
Emlyn Dental Care
Newcastle Emlyn
12.2024 - 12.2025
- Patient care
- Helpful and friendly manner
- Experience in high responsibility treatments where I assist with precision and focus
- Communicating with vulnerable children and adults
- Understanding of the importance of confidentiality
- Dental referrals and lab work management for clinicians
- Responding to phone enquiries, bookings and emails
- Co-ordinating treatments to correlate correct time frames and clinician availability
- Ensuring treatment consent documents are complete and documented, scanned and correct
- Following contamination rules and regulations with attentive consideration
- Developed positive and productive work relationships
- Maintaining a medical professional attitude
Kitchen Manager
Pizza Tipi & Castle Inn
Cardigan
08.2023 - 12.2024
- Responsible for all food related procedures
- Organising staff duties
- Managing all cleanliness standards in line with Health and Safety requirements
- Maintaining accurate documents aligning with EHO regulations
- Emails and admin when required
- Scheduling large group bookings and managing customer flow
- Training staff
- Supply ordering and invoice organisation
- Confidentiality
- Appointment scheduling
- Patient care
Kitchen assistant & Front of house
Castle Café and Cellar Bar
Cardigan
09.2016 - 01.2020
- High standard of customer service
- Additional housekeeping at the on site Wedding Venue
- Customer service
- Stock management and organisation
- General kitchen responsibilities
Education
A Levels - Religious Studies, Ethics and Philosophy, Art and Design, English Literature and Language, Welsh Baccalaureate
Ysgol Gyfun Emlyn
07-2020
GCSE's -
Ysgol Gyfun Emlyn
07-2018
Bachelor of Sciences - Sociology
Cardiff University
05-2023
Skills
- Time management
- Second language Welsh speaking
- Note taking in a medical environment
- Excellent attention to detail
- Extensive customer service experience
- Disciplined
- Enthusiastic
- Voluntary care experience
- Problem solving
- Organisation
- Proven record of reliability and responsibility
- Work efficiently within a team
- Work independently
- Managerial experience
- Stock taking, control and rotation
- Adaptable learner
- Dedicated worker
- Caring and compassionate character
- Strong oral communication
- Strong written communication
- Exceptional people skills
- Understanding
- CPR trained
References
References available upon request
Volunteer Experience
- Refugee fundraising
- Gardening and Composting at Clynfyw Farm
- Student Counselling and support
- Children in need charity fundraising and organising
- Personal caring
- Dog Walking
- Housekeeping for vulnerable adults
Timeline
Housekeeper
The Vale Resort
03.2026 - Current
Trainee Dental Nurse
Emlyn Dental Care
12.2024 - 12.2025
Kitchen Manager
Pizza Tipi & Castle Inn
08.2023 - 12.2024
Kitchen assistant & Front of house
Castle Café and Cellar Bar
09.2016 - 01.2020
A Levels - Religious Studies, Ethics and Philosophy, Art and Design, English Literature and Language, Welsh Baccalaureate
Ysgol Gyfun Emlyn
GCSE's -
Ysgol Gyfun Emlyn
Bachelor of Sciences - Sociology
Cardiff University