Alisha Fatima
Plymouth
Summary
Professional and approachable, known for excellent communication and interpersonal skills, combined with keen ability to manage time and tasks efficiently. Demonstrates strong problem-solving abilities and adaptability in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Shift Manager
German Doner Kebab
08.2024 - Current
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Won the company’s Hashbrown Sales Competition, demonstrating strong upselling and customer engagement skills
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Managed over 100 customer orders per shift and enhanced guest experience with a friendly and helpful attitude.
- Established rapport with regular diners, fostering a loyal client base.
Retail Assistant
Silverstall
08.2024 - 09.2024
- Collaborated with the store manager to identify fast-selling products and ensure timely restocking, helping maintain strong inventory flow.
- Handled transactions, maintaining accurate till records.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Assisted in stock replenishment to maintain store appearance.
Front of House Team Member
CUPP
03.2023 - 09.2024
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Operated cash registers with proficiency and served drinks with professionalism and skill
- Collaborated with team members during busy periods improving workflow efficiency.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
Education
BSc (Hons) Marine Biology - Marine Biology
University of Plymouth
Some College (No Degree) - A-level in Science
Cedar College
2022
Skills
- Cash handling
- Problem-solving
- Organisation
- flexibility
- Communication
Timeline
Shift Manager
German Doner Kebab
08.2024 - Current
Retail Assistant
Silverstall
08.2024 - 09.2024
Front of House Team Member
CUPP
03.2023 - 09.2024
Some College (No Degree) - A-level in Science
Cedar College
BSc (Hons) Marine Biology - Marine Biology
University of Plymouth
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