Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Alisha Danielle Antoine

London,United Kingdom

Summary

Dynamic and detail-oriented professional with extensive experience in security, customer service, and team leadership. Proven ability to solve problems swiftly and efficiently while maintaining a positive and empathetic approach. Excellent communication skills, both written and verbal, complemented by a strong organizational mindset and the ability to thrive under pressure.

Overview

11
11
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Security

Bidvest Noonan
, City of London
11.2019 - 01.2025

- Monitor CCTV screens and enforce strict access controls to ensure safety.
- Swiftly respond to alarms and conduct regular patrols, fostering a secure environment.
- train new staff, enhancing service quality.

- Welcome guests and sign in clients in reception.

Cleaner

Principle cleaning
08.2019 - 01.2025

Uphold cleanliness standards while managing emergency cleanups and waste disposal.
- Promote health and safety policies, leading to a significant reduction in workplace accidents.

Sales assistant/ Personal shopper

Kiddicare/Dunelm
09.2017 - 09.2019

- Foster a welcoming shopping atmosphere through efficient customer service and personalized assistance.
- Conduct inventory checks and maintain product knowledge, driving increased sales and customer satisfaction.

Sales Assistant/ Personal shopper

Mothercare
11.2013 - 09.2017
  • Build strong customer relationships, resolve complaints, and deliver exceptional after-sales service.

Education

Level 3 extended - BTEC health and social care level 3 extended

Newham college
London
09.2012 - 05.2015

GCSEs - secondary education

Cardinal Newman school
Luton
09.2007 - 05.2012

Skills

  • Problem-solving
  • Organizational Skills
  • Customer Service
  • Active Listening
  • Team Player
  • Time Management
  • Empathetic
  • Positive Attitude
  • Strong Communication

Certification

Door supervisor licence

CCTV licence

Banksman trained

First Aid level 2

MHFA mental health first aider






References

References available upon request.

Timeline

Security

Bidvest Noonan
11.2019 - 01.2025

Cleaner

Principle cleaning
08.2019 - 01.2025

Sales assistant/ Personal shopper

Kiddicare/Dunelm
09.2017 - 09.2019

Sales Assistant/ Personal shopper

Mothercare
11.2013 - 09.2017

Level 3 extended - BTEC health and social care level 3 extended

Newham college
09.2012 - 05.2015

GCSEs - secondary education

Cardinal Newman school
09.2007 - 05.2012
Alisha Danielle Antoine