Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Alisha Ali

London

Summary

Proficient in talent onboarding software and HR systems, with expertise in implementing onboarding processes and managing platforms such as SuccessFactors, TYDY, SAP ERP, and Fieldglass. Skilled in vendor management and adept at leveraging tools like ADOBE Connect to enhance employee engagement. Committed to optimising HR operations through innovative software solutions and seamless process integration.

Overview

16
16
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Assistant Manager - HR

Deloitte India LLP
Kolkata
07.2023 - Current
  • Leading PAN India Onboarding (Managing stakeholders queries / escalations / system issues management / team's performance, process enhancement and TAT reduction). Working closely with Human Capital transformation management to oversee the seamless production of new onboarding tool - TYDY.
  • Collaborated closely with department managers for better workforce planning and management.
  • Coordinated onboarding activities to ensure smooth integration of new hires into the team.
  • Established effective communication channels for transparent information flow across all levels.
  • Enhanced employee morale by fostering a positive work environment and addressing concerns promptly.
  • Assisted in the creation of HR reports which supported strategic decision-making at the managerial level.
  • Facilitated training sessions, resulting in increased employee competence.
  • Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.

HR Services Senior Analyst & Resourcing Advisor

Deloitte (US Offices of India)
Hyderabad
06.2021 - 07.2023
  • Deliver resourcing solutions and manage contingent talent as part of the Deloitte Associate Programme.
  • End to end management of Referral offers coming into Deloitte UK. From receiving the request to handing it to the onboarding team for further processing.
  • Working with Talent Engagement team to identify appropriate candidates, leveraging known Associates, direct sourcing capabilities to fill identified contingent roles.
  • Timely fulfilment of requisitions and requests from the business from briefing stage through to onboarding, working closely with our various offshore/onshore delivery teams.
  • SAP Fieldglass Vendor management reporting from Jobposting creation to candidate joining Deloitte and registeringin Fieldglass.
  • Provide a customer focused experience through timely andaccurate completion of queries and activities, such asreferences, contract updates and production
  • Liaison with other external vendors/agencies providingsolutions if problem arises.
  • Ensuring all SAP (HR system) related actions or updatesare completed accurately in time for payroll deadlines.
  • Recruitment Agencies coordination.
  • Working on Background investigation
  • Full onboarding management
  • Reporting of monthly & weekly audit review decks to theLeadership.
  • Peer audit reporting of onboarding requests.

Process associate

Capgemini Technology Services India Ltd
Kolkata
12.2014 - 07.2018
  • Employee hiring, responsible for UK Offer Management units across UK
  • Processing offers, Induction Management for all business Feb 2010 – Aug 2011
  • Assisted in training new employees, contributing to a cohesive working environment.
  • Reduced risk of errors through careful monitoring of processes, ensuring operational excellence.
  • Handled escalations from customers or clients professionally, ensuring swift resolution without compromising on service quality.
  • Processed new and existing contracts to optimise business performance.
  • Audit of offer letters and contracts of team members
  • Management of Graduate Placement Programme
  • Responsible for learning & development needs ofemployees across Capgemini Group
  • Training coordination (virtual) and curriculum management
  • Managing specific business unit curriculums andassociated training sessions
  • Coordination and hosting online live training sessions of and Onboarding

Associate

HSBC Operations & Processing Enterprise, India
Kolkata
02.2010 - 08.2011
  • Handling of diverse banking queries from credit/debit cards to personal banking
  • Grievance Redressal management
  • Acted as an escalation point of contact for high profile consumer queries
  • Advisor in HSBC’s quarterly conferences with the senior management
  • Improved customer relations by promptly addressing and resolving banking queries.
  • Responded promptly to customers' queries enhancing their banking experience.
  • Maintained comprehensive knowledge of banking services, provided expert guidance to customers.
  • Maintained excellent knowledge of latest banking products; and providing sound advice to customers.

Education

Master of Business Administration - Human Resource Management

Globsyn Business School
Kolkata, India
07.2012 - 06.2014

Bachelor of Arts - English language & literature

Scottish Church College
Kolkata, India
07.2005 - 06.2008

Skills

  • Talent Onboarding software mastery
  • Onboarding process implementation
  • HR software proficiency
  • Knowledge of Success Factors
  • Knowledge of TYDY - employee onboarding & engagement platform
  • SAP ERP software
  • Vendor management
  • Fieldglass software management
  • ADOBE Connect software

Affiliations

  • Singing
  • Cooking

Accomplishments

Applause Award within 7 months of joining Deloitte for outstanding performance & consistent delivery for the previous quarter

Spot Award for smooth & consistent performance

Soaring Eagle within 7 months for displaying outstanding commitment for UK Offer Management & onboarding process at Capgemini

Star Award for Learning & Development vertical at Capgemini



Certification

EF SET English Certificate

Languages

English
Fluent

Timeline

Assistant Manager - HR

Deloitte India LLP
07.2023 - Current

HR Services Senior Analyst & Resourcing Advisor

Deloitte (US Offices of India)
06.2021 - 07.2023

Process associate

Capgemini Technology Services India Ltd
12.2014 - 07.2018

Master of Business Administration - Human Resource Management

Globsyn Business School
07.2012 - 06.2014

Associate

HSBC Operations & Processing Enterprise, India
02.2010 - 08.2011

Bachelor of Arts - English language & literature

Scottish Church College
07.2005 - 06.2008

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Alisha Ali