Alisa Moffatt
Waitress
Milton Keynes,MIK
Summary
Organized Waitress with experience in Korean /Asian fusion restaurant environments. Effective creator of service structures with thoughtful organization. Efficient bartender, waitress and facilitator of rapid table turnover, Customer engagement, efficient beverage making skills and increasing sales opportunities. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences. Longing passionate upcoming engineer looking to help jump start her career with new experiences in the field
Overview
3
3
years of professional experience
2
2
Languages
3
3
years of post-secondary education
Work History
Waitress
Akasaka CMK
02.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Providing excellent customer service and ensuring customer satisfaction
- Greeting customers and presenting menus, making suggestions based on their preferences
- Taking and serving food and drinks orders
- Arranging table settings and keeping tables clean and tidy
- Handling multiple tables efficiently and delivering food and beverages promptly
- Meeting or exceeding sales targets and receiving recognition for high sales performance (tips)
- I have 2 major roles whilst working here although i am mainly a waitress on some days im also required to be the bartender where i learned the over 25 rule as well as proper class cleaning skills and how to accurately but swiftly create numerous drinks at a appropriate time
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Trained new servers on restaurant policies and procedures.
Volunteering Engineering Educational Canidate
Bitzer UK LTD
09.2023 - 03.2024
- i worked most Mondays or free days during my time of education to create work experience
- Organized and detail-oriented with a strong work ethic.
- Developed strong organizational and communication skills through my work experience
- Strengthened communication skills through regular interactions with other employers of Bitzer .
- Learned and adapted quickly to new technology and software applications.
- At Bitzer i had roles such as shadowing/ working in partner with some of the employers at Bitzer where i got to learn 5 different departments with them.
- some of these included were Disassembly, Cleaning, Reassembly, Painting and packing, Sales & Marketing throughout this i also partcicpated in vigarous Testing and Health and Safety procedures
- Every deppartment helped me create more skills from working with new tools and equipment
- Proved successful working within tight deadlines and a fast-paced environment.
Volunteering Assistance Teacher
Bedgrove Primary School
07.2021 - 08.2021
- Participated in reading workshops to help students develop there reading skills
- Worked in small groups with the children teaching them how to read clocks
- Developed strong relationships with students and colleagues by maintaining open lines of communication and helping create a supportive learning environment
- Cleaned and organized classrooms for the new coming year created unique interactive decorations for the classroom to promote an engaging learning-focused environment
Education
T- Level Engineering (Equivalent To 3 A-Levels) - Engineering
Milton Keynes College
Milton Keynes, United Kingdom 09.2022 - Current
High School Diploma -
Cottelsoe Primary School
Aylesbury, United Kingdom 05.2021 - 08.2022
Skills
Task Prioritization
Analytical Skills
Food presentation
Adaptability
Multitasking Abilities
Teamwork and Collaboration
Cash Handling
Memory retention
Performance Improvement
Time management abilities
Timeline
Volunteering Engineering Educational Canidate
Bitzer UK LTD
09.2023 - 03.2024
Waitress
Akasaka CMK
02.2023 - Current
T- Level Engineering (Equivalent To 3 A-Levels) - Engineering
Milton Keynes College
09.2022 - Current
Volunteering Assistance Teacher
Bedgrove Primary School
07.2021 - 08.2021
High School Diploma -
Cottelsoe Primary School
05.2021 - 08.2022