Aline Hartmann

• Ensure the store always look presentable to customers, so that customers have a fun and safe shopping experience.
• Managing opening and closing procedures whilst adhering strictly to company policies to ensure safe and legal operations.
• Greet Customers through friendly and professional service. Also, demonstrate excellent product knowledge to assist customers with purchases and any queries.
• Maximizing sales opportunities by suggesting additional products suitably matched to customer needs and by mentioning promotions.
• Understand and analyze sales report to achieve sales targets.
• Perform ear and nose piercing after receiving full training.
• Execute daily operational tasks, improving overall store efficiency.
• Process Store Deliveries, stock takes, markdowns and promotions.
• Maintaining visual merchandising standards to attract potential customers.
• Responsible for Cash Handling and Financial transactions, and making sure tills are balanced at the end of each shift for accurate accounting.

Main Responsibilities:

• Providing exceptional customer service while serving customers doughnuts.
• Ensuring all Doughnuts are organized correctly with the correct labels in the store, and the window displays are clean and appealing for the customers.
• Monitor store stock such as branded packaging, cleaning materials and consumables.
• Taking Deliveroo orders and preparing them correctly.

Key Achievements:

Managed to do 37 Deliveroo's on my 10 hour shift, while serving customers.

Main Responsibilities:

• Ensuring dishes and Kitchen utensils are clean and put away correctly to deliver excellent customer service.
• Helping sometimes with basic food preparation.
• Responsible for emptying bins, sweeping and mopping floors and having all Kitchen surfaces and walls clean.
• Responsible for deep cleaning fridges and storerooms to maintain sanitary and Kitchen safety standards.

Main Responsibilities:

• Responsible for handling stock and tidying up the store to deliver a safe and tidy environment for customers to shop at.
• Serving in Cashiers and helping with customers queries to deliver excellent customer service.

Main Responsibilities:

• Greeting and welcoming customers, and ensuring customers are happy and satisfied with the service.
• Taking and serving guest orders.
• Making guests drinks.
• Deliver checks and collect payments.
• Always maintaining a clean and tidy dining area. This includes sweeping the floor indoors and outdoors of the restaurant, keeping the tables clean, disinfecting the menus, organising cutlery and clearing away dirty tableware.
• Recommending meals and drinks from the menu based on their preferences and provide detailed information when asked (e.g. about food portions, ingredients or potential food allergies).