ALINA MARCELA MATEI

SUPERVISORY ROLE

• To take responsibility of the Label Room and ensure it operates as per company guidelines.
• Issued and controlled Label sheets. Ensured information is accurate for each customer.
• Ensured that labels are stored separately and easily identified, oversaw and secured the packaging store room.
• Worked closely with Production Supervisors on matters of labels and printing within production.
• Encouraged mutual trust, respect and cooperation among team members.
• Involvement in training team on implementing the operational control of the computer programme and handle high volume work with professionalism and accuracy.
• Ensured smooth and efficient running of shift, delivering daily shift briefings to advise team of special events .

QUALITY ASSURANCE

• Working with supervisors on matters of quality
• Contributing where necessary to BRC requirements and health and safety matters

• Preparing and serving breakfast
• Ensuring the breakfast buffet was set up each morning
• Greeting guests, addressing questions and requests, and providing exceptional customer service
• Tidying up and cleaning away after breakfast service
• Making sure all rooms are cleaned and in tip top condition for new arrivals and existing guests
• Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
• Vacuumed, mopped and polished floors to achieve high-quality finishes.
• Serviced bathrooms with fresh supplies and regular cleaning.

• Prepared incoming and outgoing mail for distribution from an assembly or production line.
• Received the mail from the conveyor belt and quickly scanned the postcode. Then you will put the mail in a large loading bag and load them onto a lorry ready to be mailed to the customer.
• Hand-sorted letters and small parcels, placing in postal trays for distribution.
• Sorted and differentiated types of packages.