Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Alina-Elena Flueras

Oldbury,Sandwell

Summary

I have been working for over seven years in a highly stresfull Civil Department, that has helped me develop my office skills. I have been able to manage very demanding work situations, in which I have had to make executive decision to prevent a certain issue to escalate. I have always had in mind, whilts working there, the wellbeing of my colleagues and that of the public that we are meant to serve. I have always completed every task in a way that would help the next person that was going to deal with it. I have been a great communicator, always informing all parties involved in the process of the developments and the issues that I have encountered.

Overview

10
10
years of professional experience
9
9
years of post-secondary education

Work history

Administrative Officer

HM Courts & Tribunals Service
Birmingham, West Midlands
2017.12 - Current
  • logging documents on the system
  • attaching them to the paper file
  • filing back the file
  • printing of emails
  • booking interpreters
  • answering simple email queries
  • referring difficult email to management
  • case prep of files for hearings
  • listing of hearings
  • clerking in court

Personal shopper

Ocado
Dordon, Warwickshire
2016.09 - 2017.11
  • picking of groceries
  • packing of groceries

Voluntary teaching assistant

Saint Clement Church of England Academy
Birmingham , West Midlands
2017.05 - 2017.06
  • assiting classroom teacher with organizing lessons

Customer Care with English

CGS Romania
Sibiu , Sibiu
2015.06 - 2015.10
  • customer support in English

Education

Master of Arts - Arts

University Lucian Blaga of Sibiu
Sibiu Romania
2016.10 - 2019.07

Bachelor of Arts - English & Romanian Literature & Language

University Lucian Blaga of Sibiu
Sibiu Romania
2013.10 - 2016.07

National I.M.Clain Highschool
Blaj Romania
2009.09 - 2013.06

Skills

  • great communication skills, both in writing and verbally
  • public speaking
  • good attention to detail
  • multitasking
  • organisational skills
  • efficient time use
  • excellent use of Office Word, Powerpoint and Excel

Languages

English
Proficient (C2)
Romanian
Proficient (C2)

Timeline

Administrative Officer

HM Courts & Tribunals Service
2017.12 - Current

Voluntary teaching assistant

Saint Clement Church of England Academy
2017.05 - 2017.06

Master of Arts - Arts

University Lucian Blaga of Sibiu
2016.10 - 2019.07

Personal shopper

Ocado
2016.09 - 2017.11

Customer Care with English

CGS Romania
2015.06 - 2015.10

Bachelor of Arts - English & Romanian Literature & Language

University Lucian Blaga of Sibiu
2013.10 - 2016.07

National I.M.Clain Highschool
2009.09 - 2013.06
Alina-Elena Flueras