Alina-Elena Flueras
Oldbury,Sandwell
Summary
I have been working for over seven years in a highly stresfull Civil Department, that has helped me develop my office skills. I have been able to manage very demanding work situations, in which I have had to make executive decision to prevent a certain issue to escalate. I have always had in mind, whilts working there, the wellbeing of my colleagues and that of the public that we are meant to serve. I have always completed every task in a way that would help the next person that was going to deal with it. I have been a great communicator, always informing all parties involved in the process of the developments and the issues that I have encountered.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work history
Administrative Officer
HM Courts & Tribunals Service
Birmingham, West Midlands
12.2017 - Current
- logging documents on the system
- attaching them to the paper file
- filing back the file
- printing of emails
- booking interpreters
- answering simple email queries
- referring difficult email to management
- case prep of files for hearings
- listing of hearings
- clerking in court
Personal shopper
Ocado
Dordon, Warwickshire
09.2016 - 11.2017
- picking of groceries
- packing of groceries
Voluntary teaching assistant
Saint Clement Church of England Academy
Birmingham , West Midlands
05.2017 - 06.2017
- assiting classroom teacher with organizing lessons
Customer Care with English
CGS Romania
Sibiu , Sibiu
06.2015 - 10.2015
- customer support in English
Education
Master of Arts - Arts
University Lucian Blaga of Sibiu
Sibiu Romania 10.2016 - 07.2019
Bachelor of Arts - English & Romanian Literature & Language
University Lucian Blaga of Sibiu
Sibiu Romania 10.2013 - 07.2016
National I.M.Clain Highschool
Blaj Romania 09.2009 - 06.2013
Skills
- great communication skills, both in writing and verbally
- public speaking
- good attention to detail
- multitasking
- organisational skills
- efficient time use
- excellent use of Office Word, Powerpoint and Excel
Languages
English
Proficient (C2)
Romanian
Proficient (C2)
Timeline
Administrative Officer
HM Courts & Tribunals Service
12.2017 - Current
Voluntary teaching assistant
Saint Clement Church of England Academy
05.2017 - 06.2017
Master of Arts - Arts
University Lucian Blaga of Sibiu
10.2016 - 07.2019
Personal shopper
Ocado
09.2016 - 11.2017
Customer Care with English
CGS Romania
06.2015 - 10.2015
Bachelor of Arts - English & Romanian Literature & Language
University Lucian Blaga of Sibiu
10.2013 - 07.2016
National I.M.Clain Highschool
09.2009 - 06.2013
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