Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

ALINA TICU

Canvey Island

Summary

A hard-working and organised individual with strong interpersonal, collaboration, and problem-solving skills. Highly motivated and enthusiastic, with a proven track record of multitasking and performing well under pressure. Experienced in customer service, community engagement, and retail, with a focus on delivering excellent service and supporting others. Actively participated in school activities, welcoming and supporting new students, demonstrating leadership and a commitment to fostering a positive and inclusive environment. Adaptable, quick to learn, and always eager to take on new challenges while working effectively as part of a team.

Overview

2
2
years of professional experience

Work History

Checkout Operator

Sainsbury's
Canvey Island
07.2024 - 01.2025
  • Monitored shop floor for suspicious customer behaviour and signs of theft, following company procedures to prevent shoplifting.
  • Engaged with customers to understand their needs, answering questions and providing helpful solutions.
  • Supported new staff by guiding them through tasks and processes, helping them adapt and work effectively as part of the team.
  • Handled customer concerns calmly and professionally, finding solutions to maintain a positive shopping experience
  • Assembled and prepared online orders, ensuring items met quality and availability standards.

Community Engagement Support Worker

St Anne's Advice Group
Nottingham
10.2024 - 12.2024
  • Helped organise and run community programs and workshops, making sure everyone felt welcome and included.
  • Actively participated in outreach activities to build connections with local groups and residents.
  • Shared information about St. Anne's services and resources, ensuring people could access the support they needed.
  • Provided direct support to individuals, addressing their needs and connecting them with appropriate resources.
  • Assisted groups in developing skills or accessing opportunities to foster empowerment and independence.
  • Served as a friendly point of contact for community members, offering advice and support when needed.
  • Assisted community members in navigating complex systems, including completing forms and accessing benefits.
  • Supported group projects focused on skill-building and resilience, helping people gain confidence and self-sufficiency.

Volunteer

Oxfam Bookshop
London
08.2022 - 08.2023
  • Assisted in organizing and managing the book inventory, ensuring accurate categorization and efficient placement on shelves
  • Helped manage stock, identifying valuable or rare books to maximise fundraising efforts.
  • Offered friendly, efficient customer service and handled challenging situations with ease
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity
  • Handled cash transactions and maintained accurate records of sales, contributing to the shop's fundraising efforts
  • Developed strong communication and interpersonal skills through regular interaction with customers and team members
  • Demonstrated reliability and commitment by consistently volunteering for at least 12 hours per week

Education

A-Levels - Russian, Spanish, Maths

Woodbridge High School

LLB: Law -

University of Nottingham
Nottingham, NGM

GCSEs -

Woodbridge High School

Skills

  • Communication skills
  • Multitasking abilities
  • Teamwork
  • Flexible and adaptable
  • Responsible
  • Active listening
  • Customer Service
  • Problem-solving

Languages

Romanian
Native
Spanish
Intermediate
English
Fluent
Russian
Intermediate

Affiliations

  • Volunteering
  • Reading
  • Travel and Cultural Exploration
  • Exploring Museums and Art Galleries

Timeline

Community Engagement Support Worker

St Anne's Advice Group
10.2024 - 12.2024

Checkout Operator

Sainsbury's
07.2024 - 01.2025

Volunteer

Oxfam Bookshop
08.2022 - 08.2023

A-Levels - Russian, Spanish, Maths

Woodbridge High School

LLB: Law -

University of Nottingham

GCSEs -

Woodbridge High School

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ALINA TICU