Alina Rychlewicz
Wishaw,Scotland
Summary
Dedicated professional with expertise in health and safety management, auditing, and procedures, complemented by a strong understanding of warehouse safety standards and health and safety. Demonstrates exceptional organisational skills, time and priority management, and a commitment to continuous development. Proficient in MS Office with proven abilities in communication, creativity, and ingenuity. Skilled in implementing safety policies and ensuring compliance while fostering positive energy and a proactive approach to workplace challenges. Holds a driving licence and consistently strives to enhance operational efficiency through innovative solutions.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
Health and safety management
IQVIA Solutions
Livingston
2024.05 - 2026.06
- Achieved significant improvements in workplace safety through strategic management of action plans.
Realised enhanced operational efficiency by implementing corrective actions effectively.
Ensured a comfortable workspace by maintaining 6S principles within the labour department.
Laboratory Operations Associate / Specimen Receipt & Processing associate
IQVIA SOLUTIONS
Livingston, Scotland
2024.03 - 2026.06
- Laboratory Operations Associate / Specimen Receipt & Processing associate Q2 Solutions, Livingston Entering patient data and required ordered tests. Scanning samples with special attention to compliance and quality. Sending samples with full documentation for further analysis in the laboratory. Adhered to established policies, procedures and compliance for satisfactory audit rating. Identified and resolved process issues to drive optimal workflow and business growth.
Approved Brazer
MITSUBISHI ELECTRIC
LIVINGSTON, Scotland
2019.12 - 2024.03
- I am involved in welding small parts, copper pipes And larger elements needed in the production process Responsibilities also include ensuring the quality of work performed in accordance with the company's guidelines.
- Ensured quality brazing by strictly following company protocols.
Warehouse Operator
Mitsubishi Electric, Livingston
LIVINGSTON
2019.06 - 2024.03
- General production work, assembly, insertion, taking care of the quality in line with the company's guidelines.
- Stacked pallets, creating an organised storage system.
- Supported other departments as required; demonstrated flexibility and team spirit.
- Handled fragile goods delicately, minimising product damage during transport.
- Kept clean work areas, promoting better productivity and safety standards.
- Collaborated with team members for smooth warehouse operations.
Packer/ Scaner Medicine products
Ethigen Ltd, East Kilbride
East Kilbride, Scotland
2018.06 - 2019.04
- Order packer
- Packing orders in accordance with the order list from the customer.
- Processing customer orders, working with medications, sending orders according to instructions.
- Applied labels to packaged goods, increasing accuracy during shipping process.
- Improved order fulfilment by accurately packaging products for delivery.
- Worked seamlessly within a team to meet critical deadlines for package dispatches.
- Ensured correct product counts per package, improving overall efficiency in the supply chain process.
Customer Advisor
PKO Bank Polski SA
Poznań
2017.10 - 2018.01
- Individual customer service Sale and promotion of banking products Building a client's portfolio - investment products as well as insurance
- Achieved higher customer retention through consistent follow-ups and updates.
- Participated actively in team meetings contributing valuable ideas towards improving the overall store performance.
- Resolved customer complaints effectively, maintaining brand reputation.
- Implemented feedback from customers to improve services offered.
- Developed rapport with customers for improved loyalty and repeat business.
- Collaborated closely with colleagues to resolve complex customer issues swiftly.
Customer Advisor
Bank Millennium S.A.
Poznań
2013.09 - 2017.10
- Individual customer service Sale and promotion of banking products Building a client's portfolio - investment products as well as insurance and investment products Building long-term relationships with customers Caring for customer service standards at the highest level.
- Ensured smooth store operations by coordinating with the team effectively.
- Enhanced customer satisfaction by promptly addressing queries and concerns.
- Implemented feedback from customers to improve services offered.
- Developed rapport with customers for improved loyalty and repeat business.
- Assisted customers in product selection, resulting in increased sales.
Administrative Coordinator
ING Bank Śląski S.A.
Poznań
2011.01 - 2013.09
- Coordination in the department of document circulation, compliance with procedures Reporting the results of the branch to the area director.
- Collaborated on project management tasks for successful outcomes.
- Improved office efficiency by streamlining administrative procedures.
- Conducted regular audits of administrative processes and recommended improvements where necessary.
- Managed daily office operations whilst ensuring compliance with company policies and regulations.
- Organised team meetings to improve internal communication.
Retail Banking Advisor
ING Bank Śląski S.A.
Poznań
2008.09 - 2013.09
- Individual customer service Corporate Customer Service Promotion and sale of banking products.
- Created detailed reports regarding daily banking activities.
- Organised files and records for better accessibility.
- Assisted customers to open, manage and optimise their bank accounts.
- Facilitated electronic transfers for easy fund movements.
- Coordinated with other banking departments for effective communication.
- Developed strategies that improved operational efficiency.
Education
High School Diploma -
I LO im. Karola Marcinkowskiego
Poznan/Poland 2004.09 - 2007.05
Skills
- Safety policies
- Supply ordering
- Knowledge of MS Office
- Communication skills
- Independence
- Creativity and ingenuity
- Excellent work organization
- Constantly striving for development
- Positive thinking and energy
- Driving license
- Health and safety management
- Health and Safety auditing
- Health and safety procedures
- Transport Health and Safety
- Warehouse safety standards understanding
- Time and priority management
Language
Polish
Fluent
English
Intermediate
Timeline
Health and safety management
IQVIA Solutions
2024.05 - 2026.06
Laboratory Operations Associate / Specimen Receipt & Processing associate
IQVIA SOLUTIONS
2024.03 - 2026.06
Approved Brazer
MITSUBISHI ELECTRIC
2019.12 - 2024.03
Warehouse Operator
Mitsubishi Electric, Livingston
2019.06 - 2024.03
Packer/ Scaner Medicine products
Ethigen Ltd, East Kilbride
2018.06 - 2019.04
Customer Advisor
PKO Bank Polski SA
2017.10 - 2018.01
Customer Advisor
Bank Millennium S.A.
2013.09 - 2017.10
Administrative Coordinator
ING Bank Śląski S.A.
2011.01 - 2013.09
Retail Banking Advisor
ING Bank Śląski S.A.
2008.09 - 2013.09
High School Diploma -
I LO im. Karola Marcinkowskiego
2004.09 - 2007.05