Alina Peresunko
Customer Service
Summary
Friendly and responsible person, likes to help people, work in a team and is interested in something new.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Administrator, Assistant Store Manager
EVA.UA
Kaniv
2018.11 - 2019.07
- I supervised the organization of the trade and technological processes, the correct design of the trade hall.
- Also advised buyers, placed and displayed goods for sale,controlled their quality and pricing.
- Managed opening and closing procedures in the store.
- I developed skills in selling, marketing and customer relations.
Quality Control Inspector
LG
Wroclaw
2016.08 - 2016.12
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
- Cooperation in the team.
Coffee Barista
Coffee Life
Kyiv
2012.09 - 2014.06
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cleaned counters, machines, utensils and seating areas daily.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Promoted additional items with beverages, increasing store sales.
- Working in a team, attending trainings, studying customer service standarts.
Education
Diploma of Specialist And Bachelor - Food Technology And Processing
Kyiv National University of Food Technology
Kyiv, Ukraine 2009.09 - 2014.06
Skills
Customer experience, product and service sales
Communication, consultation, customer support, teamwork, organization of the hall, display of goods, work with documentation, friendliness, responsibility
Timeline
Administrator, Assistant Store Manager
EVA.UA
2018.11 - 2019.07
Quality Control Inspector
LG
2016.08 - 2016.12
Coffee Barista
Coffee Life
2012.09 - 2014.06
Diploma of Specialist And Bachelor - Food Technology And Processing
Kyiv National University of Food Technology
2009.09 - 2014.06