ALINA MARIA SCUTASU
Sunbury on Thames
Summary
Experienced recruiting professional with expertise in team management, employee development and pipeline maintenance. Skilled at placing new hires in key positions. Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates.
Overview
17
17
years of professional experience
Work History
Operational Compliance Officer Remotely
Brook Street -ManpowerGroup
12.2022 - 05.2026
- Develop and implement compliance policies and procedures to ensure compliance with applicable laws and regulations.
- Monitor and review compliance activities to ensure adherence to established policies and procedures.
- Prepare and submit regulatory feeling and reports.
- Develop and maintain compliance audit programs.
- Resolve cases for candidates with HO/HMRC/MOJ/NHS/VOA Roles.
- Stakeholder relationship management.
- Strong written and verbal communication.
Recruitment Consultant
BROOK STREET (ManpowerGroup)
Reading
05.2022 - 11.2022
- As a Resourcer, I was responsible for interviewing new candidates from jobsites, social media, and other platforms using local market knowledge.
- Within this role, I had to contact the candidates and conduct initial screening to find out what roles they are interested in, their salary expectations, notice period, the reason for leaving current role.
- This involves good organisational and communication skills.
- I had to maintain the relationship with my candidates, keeping them updated with the recruitment process.
- Sales Calls, met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Register candidates, payroll, compliance, HR and administrative procedures.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Supported management in developing and implementing personnel policies and procedures.
- Tracked key dates and deadlines and maintained specific personnel lists.
- Developed lists of qualified candidates for corporate hiring managers.
Consultant /Administrative
Manpower Johnson &Johnson
11.2020 - 05.2022
- Optimized payroll systems and processes to improve accuracy and efficiency.
- Employed exceptional communication and relationship-building skills to develop trusting, professional client relationships.
- Approached customer service with positive attitude and helpful demeanor.
- Investigated and troubleshot problems swiftly and improved functionality.
- Wrote and presented reports outlining findings and recommendations from compliance audits.
- Greeting and registering potential Candidates.
- Responsible for checking the paperwork involved with getting candidates into jobs, checked right to work documents and ensure all paperwork was accurate.
- Dealing with more than 150+ candidates.
Account Specialist
Randstad (Jhonson&Jhonson)
09.2019 - 11.2020
- Managed payroll data entry and processing for 150 employees to comply with predetermined company guidelines.
- Worked with teams on plans and methods to reach target audiences using available resources.
- Completed routine and complex account updates to resolve problems.
- Created plans and communicated deadlines to complete projects on time.
- Prepared training programs to improve compliance at all levels.
- Monitored compliance with processes, policies, procedures and standards in regards to collection and management of annual contributions from shareholder companies.
Customer Service Manager
MATCHESFASHION.com
11.2016 - 08.2019
- Developed employee recognition and bonus schemes, improving staff.
- Created customer-centric culture, encouraging active listening and tailored service.
- Provided robust training and inductions for new staff each month to optimize productivity.
- Advised management on hiring and termination decisions, providing robust reviews and reports on individual performance.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- The Shard, London Bridge
Housekeeping Office Coordinator
Ibis Hotel
02.2016 - 11.2016
- Organized and efficient Housekeeping Supervisor with experience in the hotel and hospitality industry knowledgeable in areas related to staff management including scheduling, disciplinary, payroll, evaluations expertise in customer service and guest satisfaction.
- Experience of looking after a hotel that have over 200 bedrooms and including all the staff and events.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Supervisor
Sports Direct
London
07.2014 - 01.2016
- Relations with suppliers, provide appropriate orientation for the employee addressing such topics, assign certain duties to the employee, explaining how those duties are to be done, providing assistance and support, providing a climate for motivation, creating a supportive working relationship, emphasizing continuing development, providing opportunities for future growth and advancement.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- London
HOST AND CO-ORDINATOR GRILLER
Nando's
London
04.2014 - 06.2014
- Customer service at tables, learn menu items and be able to describe them appropriately to guests, keep evidence of drinks and food, take cash accounting.
- Refill beverages throughout the meal, excellent take away service.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- London
Waitress
Home store Coffee
London
09.2012 - 04.2014
- Welcome guests, make them feel comfortable, taking orders from customers, customers service at table, evidence of products, deliver guests bill.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Informed customers about daily and seasonal specials.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- London
WAITRESS
Ellie's cafe
London
07.2009 - 09.2012
- At tables, take away services, cash transactions, good communication skills with customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended products to customers, thoroughly explaining details.
- London
Education
High School Diploma -
Oxford Business College
04-2026
Skills
- Talent management
- Team Building
- Candidate Sourcing
- Recruitment 360
- Customer service
- Compliance auditing
- Documentation procedures
- Risk Assessments
Timeline
Operational Compliance Officer Remotely
Brook Street -ManpowerGroup
12.2022 - 05.2026
Recruitment Consultant
BROOK STREET (ManpowerGroup)
05.2022 - 11.2022
Consultant /Administrative
Manpower Johnson &Johnson
11.2020 - 05.2022
Account Specialist
Randstad (Jhonson&Jhonson)
09.2019 - 11.2020
Customer Service Manager
MATCHESFASHION.com
11.2016 - 08.2019
Housekeeping Office Coordinator
Ibis Hotel
02.2016 - 11.2016
Supervisor
Sports Direct
07.2014 - 01.2016
HOST AND CO-ORDINATOR GRILLER
Nando's
04.2014 - 06.2014
Waitress
Home store Coffee
09.2012 - 04.2014
WAITRESS
Ellie's cafe
07.2009 - 09.2012
High School Diploma -
Oxford Business College