Alina Feyka

• Upsold products with detailed knowledge and persuasive sales techniques.
• Greeted clients into salon, offering refreshments and magazines.

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• Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
• Maintained knowledge of current treatment procedures and products, providing customers with expert advice.

• Led performance reviews and tailored employee feedback to facilitate professional development.
• Fostered positive employee relationships through communication, training and coaching.
• Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.

• Reconciled accounts from income and expense data to net worth and assets.
• Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
• Prepared monthly bank reconciliations with [Number]% accuracy.
• Analysed monthly reporting to reconcile production operations and general ledger.

• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Accepted and processed cash, cheque, card and mobile payments using POS systems.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.