Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Alin-Narcis Imbrisca

London,Greater London

Summary

Accomplished professional with expertise in dietary restrictions, food service procedures. Demonstrates exceptional skills in event coordination and large party service, ensuring seamless execution and guest satisfaction. Proficient in time management and multitasking, consistently delivering high-quality service in fast-paced environments.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Head waiter

Conrad Hotels
London, Greater London
10.2022 - Current
  • Increased customer satisfaction by delivering prompt, courteous service.
  • Provided discreet, unobtrusive service during private functions ensuring client privacy.
  • Ensured accurate orders by effectively communicating with kitchen staff.
  • Communicated regularly with management regarding customer feedback.
  • Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients.
  • Informed and advised customers on menu options and allergy concerns, making specific recommendations based on dining preferences.
  • Responsible for daily opening and closing of the restaurant, including setup, briefing, cash handling, and end-of-day reporting.

Waiter

Hilton Hotels
London, Greater London
10.2019 - 09.2022


  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Explained dish components clearly to inform customers' decisions.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Relayed feedback from customers to management for continuous improvement.

Education

Bachelor of Science - Public Relations

Universitatea Alexandru Ioan Cuza
Iasi, Romania
10.2017 - 07.2021

Skills

  • Dietary restrictions knowledge
  • Food service procedures
  • Menu expertise
  • Event coordination
  • Large party service
  • Time management and multitasking

Affiliations

  • wine enthusiast
  • cooking shows

Certification

Driver License

WSET Level 1

Timeline

Head waiter

Conrad Hotels
10.2022 - Current

Waiter

Hilton Hotels
10.2019 - 09.2022

Bachelor of Science - Public Relations

Universitatea Alexandru Ioan Cuza
10.2017 - 07.2021

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Alin-Narcis Imbrisca